Director, Graduate, Research, and Online Library Services - San Jose, CA

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Title: Dir, Library Services ' Graduate, Research, and Online
Req #: laur-00006175
Job Type: Regular
Organization: Academic Support
Location: San Jose

Experience Level:

Description:
The National Hispanic University offers the following degrees and certificates: Bachelor of Arts in Business, Child Development, Computer Information Systems, and Liberal Studies; Single and Multiple Subject Credentials; Master of Arts in Education, and certificates in Translation and Interpretation. The University is seeking a professional to join our team as a Director, Graduate, Research, and Online Library Services. The Director reports to the Vice Provost. The location of this position is San Jose, CA. The Director will provide leadership in the development and implementation of a graduate, research, and online plan to achieve the University's strategic goals to include a library staffing model that will scale to meet increased campus and online enrollments. This position offers a unique opportunity for a creative, energetic Director with an eye to the future to design library resources and services that take advantage of current and emerging technologies and trends in the delivery of information services.

The Director will collaborate to develop and supervise the maintenance of a resource-rich, dynamic Library Web site in addition to campus based library services. This Web site will organize library resources and services for students including reference services, electronic databases, proximal library services, interlibrary loan Internet tools, and other useful resources. The Director will be responsible for infusing information literacy instruction into the University's online courses and for providing training and support for faculty. By working closely with administrative staff and faculty, the Director supports University program outcomes.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Design, develop, implement, and evaluate a research library program to encompass both physical and online collections that meet research needs of graduate students, faculty, and staff, as well as academic program needs. This site will organize key library and information resources for students including Internet sites and tools and help students use and evaluate them.
* Select appropriate full text electronic databases and ensure students, faculty, and staff have physical and online access to them. Databases will include those available through traditional vendors such as EBSCO and other databases such as those available through governmental, military, or corporate entities.
* Develop and revise Web-based and face to face information literacy tutorials for students and integrate them with university-wide foundations courses and other courses as appropriate.
* Coordinate reference and interlibrary loan support services for students, faculty, and staff through agreements with other educational institutions or alternate resources as needed.
* Collaborate in the development of a staffing model that will enable the delivery of high quality library and information services and resources and will scale to meet increased enrollments.
* Collaborate to recruit, hire, train, and supervise staff as appropriate. Travel to off-site locations as needed.
* To support online students, develop a proximal library support system inking students to library and information resource networks near their homes and provide guidance for using and accessing them.
* Keep abreast of current developments and cutting-edge trends in library and information resources provision, particularly those based on current and future technologies.
* Develop a system for communicating effectively with students, faculty, and staff regarding library and information resources developments.
* Develop a means of helping new and existing faculty to use learning activities and resources that help students achieve information literacy skills outcomes.
* Ensure that library and information services are aligned with ACRL Guidelines for Distance Learning Library Services and other professional standards used to evaluate library services, particularly those used by Regional accrediting agencies and stage boards.
* Represent the University to outside agencies and boards evaluating the quality of our library and information services and resources as needed.
* Collaborate with leadership to develop and implement a system of service standards and metrics for the delivery of library and information services and resources and prepare reports as requested by the University leadership.
* Offer a signature service to our students and faculty that meets with NHU's mission, vision, values, and goals.



OTHER DUTIES AND RESPONSIBILITIES:
Carry out other duties as directed by supervisor or apparent.


MANAGEMENT/SUPERVISORY RESPONSIBILITIES:

* Determines work procedures, prepares work schedules, and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of operations.
* In conformity with relevant laws, regulations, policies, and contracts, oversees all aspects of human resources management within the Library.
* Manages staff recruitment, selection, supervision, evaluation, and discipline.



DIMENSIONS Budget:(e.g. Revenue; Headcount; Budget, etc)

* Prepare and administer budgets according to needs and objectives of the library media program within administrative guidelines.
* Evaluate and identify needs, enrollment and requests to maintain standards.
* Submit budget proposals based on needs and objectives of the library media centers and central processing program and audio-visual services.
* Plan expenditures of allocated funds to meet short and long term goals.
* Monitor expenditure records of all purchases for the library media center.
* Develop and implement policies and procedures related to library operations to ensure student centered services.

LONG-RANGE PLANNING:

* Provides leadership and direction in the development of short and long range library plans; gathers, interprets, and prepares data for studies, reports and recommendations; coordinates department activities with other departments and agencies as needed.

POLICY AND PROCEDURE DEVELOPMENT:

* Develops and implements policies, procedures and standards for efficient and effective operation and maintenance of library operations.
* Assures compliance with established policies and Procedures.

Experience:
TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

* Ability to communicate effectively with and work well with a diverse staff and user population
* Ability to provide effective customer service
* Applied knowledge of spelling, grammar, and punctuation, as well as sentence and paragraph structure.
* Ability to train and to supervise the activities of all library staff.
* Advanced knowledge of institutional policies and procedures.
* Expert knowledge of library services and their availability.
* Advanced knowledge of pertinent functional practices and procedures.
* Ability to think logically.
* Analytical and problem solving skills.
* Advanced knowledge of institutional policies and procedures.
* Expert knowledge of library services and their availability
* Advanced knowledge of pertinent functional practices and procedures.
* Basic computer knowledge and skills including accurate keyboarding.

EDUCATION and/or EXPERIENCE:

* MLS or equivalent from an ALA-Accredited program
* Five years of professional library experience.
* Ability to work in a fast-paced, student-centered environment.
* Excellent oral and written communication skills.
* Must be able to use Microsoft Word, Excel, and PowerPoint, Internet, downloading files, basic Web editing, email (experience managing and designing websites a plus), and instant messaging tools.
* Experience working collaboratively with faculty.