Sacramento - CSU Sacramento - Library Services Specialist III

Job ID: 101872

Job Code: 2888

Work Hours: This position requires working a Monday through Friday, 7:00 a.m. - 4:00 p.m. schedule and opening the library on a daily basis. This position will also be required to work evening and weekend hours on a rotating basis.

Salary Range: $3,371.00 - $5,836.00 Monthly

Application Deadline: 11:59 p.m., Wednesday, December 7, 2016.

How to Apply

Applications are only accepted through the Sacramento State jobs webpage located at http://www.csus.edu/about/employment/. Once there, applicants can also click on the instructions link to see how to apply. External applicants can apply by clicking on the Staff and Management Opportunities at Sacramento State link. Internal applicants can apply by logging on My Sac State.

Please note: Resumes will not be accepted in lieu of application.

Candidate must attach the following materials to the on-line application:

1. Letter of interest (Cover letter).

2. Current curriculum vitae/resume.

3. Three (3) references who can speak to a broad range of candidate's professional qualifications (including name, title, and telephone number).

For questions regarding this search, contact:

Robert Bartley

916.278.3884

rbartley@csus.edu          

Job Summary

Library Services Specialists provide essential direct and indirect support to library users ranging from student, faculty, staff and the general public. They provide input to and are responsible, at varying levels, for implementation and application of library programs and policies.

Under the direction of the Head of User Services, this position provides processing of library materials for fulfillment purposes as well as front line public services. Incumbents at the LSS III level work independently to perform more complex and/or specialized technical and paraprofessional library duties to support daily library operations and/or programs. Incumbents often are responsible for overseeing daily operations of a library unit(s), including providing lead work direction to other library and clerical staff, as well as student workers, and may assist in supporting the unit¿s budgetary and/or other administrative activities.

This position requires considerable discretion in interacting with a diverse group of clientele in a fast-paced, high pressured environment.

Minimum Qualifications

In addition to Position Skill Level II requirements, work at this skill level typically requires the following range of skills:

- Thorough knowledge of and ability to interpret overall library policies and procedures and an in-depth knowledge of library operations, policies and procedures pertaining to assigned functional area, including solid understanding of individual work functions and the ability to adapt work procedures.

- Working knowledge of library collection and its organization, as well as classification schemes. Demonstrated expertise in creating and correcting bibliographic records.

- Thorough knowledge of external on-line databases, system and resources, including the ability to perform complex on-line searches.

- Thorough knowledge of institution's and library's policies and practices associated with the ethical use of and access to library and on-line resources.

- Working knowledge of national standards pertaining to library operations, including a thorough knowledge of institutional standards pertaining to copyright and intellectual property protection and the ability to interpret and apply them, as well as explain them to patrons, to ensure compliance.

- Demonstrated expertise in using library automated system(s), especially subsystem(s) pertaining to the functional area, including database maintenance.

- Ability to investigate and research more complex problems, including analyzing and interpreting information.

- Working knowledge of library accounting and budget procedures and allocation processes, and ability to apply this knowledge to assist in handling vendor accounts and the budget process.

- Strong written and verbal communication skills to be able to prepare internal library reports and written and visual presentations on library resources and present them to library patrons, including students.

- Strong communication and interpretive skills to be able to interview patrons regarding their information needs and guide them in the use of more complex library and on-line resources.

- Thorough knowledge of all aspects of lead work direction including assisting in employee selection, training employees in new work procedures, assigning work, organizing work flow and establishing priorities, reviewing work, providing input to performance evaluations and promoting teamwork to optimize effectiveness. Working knowledge of campus human resource practices and payroll procedures.

- Strong organizational skills to oversee and lead work flow in assigned area.

Education/Experience:

These qualifications for entry normally would be obtained through the completion of a high school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent combination of experience and education.

Required Qualifications

1. Experience providing lead work direction to staff and students.

2. Experience in library organizational structures and key functional operations.

3. Experience scheduling multiple service points in a complex organization.

4. Experience performing a variety of Library staff duties, such as circulation, reserves, interlibrary loan, and public service.

5. Experience working in a fast paced, high-pressured, public services role such as institution of higher education or similar complex organization.

6. Experience explaining library policy and assisting users with informational queries.

7. Full proficiency in the use of integrated library systems and subsystem(s)

8. Experience with cash management and confidential information.

9. Proficiency in standard features of office support technology and standard software packages such as Microsoft Office.

10. Ability to organize workflow and supervise student employees.

11. Ability to solve complex problems and exercise initiative and judgment as appropriate. 

12. Ability to participate in planning and implementing the library's strategic plan and to demonstrate qualities of cooperation and leadership, as well as be innovative and adaptable.

13. Ability to resolve problems and discrepancies, do research, develop and improve procedures, and prepare materials.

14. Ability to remain flexible and perform multiple tasks simultaneously and accurately in a busy, noisy work environment.

15. Ability to remain calm during emergencies.

16. Ability to train others in tasks requiring various skills and attention to detail.

17. Ability to interact effectively with people at a public service desk, on the telephone, or using other forms of communication technology.

18. Ability to use accessibility software, computers, network printers.

19. Knowledge of the classification schemes used in the library (Library of Congress, SuDocs).

20. Knowledge and understanding of User Services and how it fits into the overall mission of the Library.

21. Ability to work successfully and collaboratively in a diverse work environment.

Preferred Qualifications

22. Completion of coursework or degree in higher education.

23. Comprehensive knowledge and skills in several of the following library-related systems; Interlibrary Loan management software, cashiering management software, CMS (Common Management System), and LMS (Learning Management System, such as Blackboard).