Library Assistant II Reference Number: 15.198.
Library Assistant II:
$3004 to $4227 per month (26 pay periods annually)
FINAL FILING DATE:
We are accepting the first 50 qualified applications or closing at 5:00 pm, June 16, 2015; whichever occurs first.
IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION. THE POSITION.
The Human Resources Department is accepting applications for the regular full-time permanent position of Library Assistant II. The normal work schedule will vary Monday through Saturday. DEFINITION. To perform a variety of responsible customer service tasks in support of library operations in circulation, technical and virtual library services.
DISTINGUISHING CHARACTERISTICS. Library Assistant I This is the entry-level class in the Library Assistant series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Library Assistant I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. Library Assistant II This is the journey level class in the Library Assistant series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.
SUPERVISION RECEIVED AND EXERCISED. Receives general supervision from assigned supervisory staff. May exercise technical and functional supervision over lower level library staff as appropriate.
EXAMPLES OF ESSENTIAL DUTIES
- Duties may include, but are not limited to, the following: Assist in classifying and cataloging a variety of materials for inclusion in the library collection; enter and maintain records of holdings; assist in processing and quality control of new materials. Repair a variety of collection materials such as magazines, art prints and books, including reinforcing spines and taping torn pages; prepare books to be sent to the bindery. Maintain and process financial records for purchase orders, card purchases and payment requests; place vendor orders; process invoices for payment; receive and route materials. Receive and process holds and inter-library loan requests; contact customers about damaged or missing material; calculate and assess related fees; check in and prepare materials for return to circulation; prepare vendor orders; verify new or repaired library material shipments with on-order records. Register new customers and issue library cards; charge and discharge materials at the front desk; explain library services and circulation policies and procedures, including hold practices; assist customers with overdue materials and claimed return procedures; accept payments and balance cash drawer. Assist customers with information inquiries in person, by telephone or e-mail; help customers in identifying and locating library materials and in using a variety of equipment and processes such as self-check machines, printers, copiers, typewriters, and internet access and usage. Sort and distribute daily deliveries; locate, retrieve and shelve books and other materials according to procedure; compile data and statistics; prepare summary activity reports. Participate in library programs and events as assigned. Assist in training, assigning and reviewing the work of part-time and temporary employees and volunteers. Participate in the preparation and maintenance of displays and exhibits; process bills and perform other related duties including typing, data entry, and answering telephones. Review and certify the accuracy of the library collection database; monitor and correct inaccuracies. Assist with the maintenance of the Citys virtual library including the installation of software and the more routine system configuration and troubleshooting of hardware and software issues. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required.
MINIMUM QUALIFICATIONS. Library Assistant I Knowledge of: Basic knowledge and use of library materials and terminology. Practices and techniques of customer service. Basic arithmetic including, addition, subtraction, multiplication, and division. English usage, spelling, grammar and punctuation. Modern office equipment and procedures.