October 25th, 2018
The Pollak Library Collections and Scholarly Communications unit is searching for a Library Services Specialist II. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the general direction of the Associate Dean for Collections and Scholarly Communications and the Acquisitions Librarian (lead librarian that oversees the day to day work of this position), performs work in support of the acquisition of library materials, including receiving physical materials, processing invoices, supporting electronic resource acquisition, and performing basic copy cataloging. Receives physical library materials, including books and serials. Creates and/or updates bibliographic, order, check-in, and invoice records, as needed, in Alma, the Integrated Library System (ILS). Processes invoices for print and electronic resources using Alma. Claims late materials through Alma and vendor software. Runs routine statistical reports on collection numbers and expenses in Alma. Gathers and organizes usage statistics from various electronic resources platforms. As directed by the Acquisitions Librarian ensures that documentation on workflows and procedures is current and in a shared location from access by relevant staff. Supports special projects. Other duties as assigned.
High School diploma or the equivalent and a minimum of two years of related library or clerical experience. Full proficiency in all technical aspects of work assignments including a thorough knowledge of functional area policies and procedures and applicable work methods. General knowledge of library collection organization and classification scheme, as well as the ability to interpret bibliographic records. Ability to interpret library unit’s policies and procedures and apply them accurately in performing work functions. Ability to evaluate procedures and recommend changes. Working knowledge of campus and library policies and practices associated with the ethical use of and access to library and on-line resources. Basic knowledge of national standards and guidelines pertaining to libraries, including working knowledge of campus standards pertaining to copyright and intellectual property protection with the ability to source and apply such policies and standards to avoid potential violations. Full proficiency in the use of automated library systems and subsystems pertaining to the functional work area. Ability to fully utilize standard and non-standard features of various on-line resources and standard desktop software packages, such as word processing and spreadsheets, to perform technical work and assist patrons. Demonstrated problem solving and research skills to address standard and non-standard work problems. General knowledge of library accounting and budget procedures, including the ability to perform arithmetic operations to track and monitor vendor accounts and budgets. Demonstrated ability to compile and present information in an organized manner. Possession of effective communication and interpretive skills to assist in resolving patron problems and complaints, assess patron information needs, and orient and guide patrons in use of library resources. Ability to effectively provide lead work direction and training to student workers, as well as an understanding of employment and payroll procedures related to student workers.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Experience with Integrated Library Systems (e.g. Alma, Millennium,Voyager) and online bibliographic utilities and library systems (e.g. OCLC Connexion). Previous library work experience which correlates with LSSI or LSSII duties (either I year of LSSI experience and 4 years/120 college units or 2 years of LSSI experience and 2 years/60 college units or 3 years of LSSI experience).
Bachelor's degree from an accredited four-year college or university. Experience working in a library technical services unit (e.g. acquisitions, collections, and/or cataloging department). Experience with financial transactions, such as ordering or invoicing. Experience with library and information standards.