Salary
$3,647 to $4,021 per month; maximum initial salary step placement
Close Date
10/23/2020 11:59 PM Pacific
Job Description
This full-time, 11 months per year, Lead Library Specialist position provides lead supervision and oversees and participates in the day-to-day functions of Library Public Services Circulation operations including hiring, training and supervising Circulation support student employees; interprets, explains and enforces library policies and procedures; works in a lead capacity for assigned classified library personnel; collaborates with library faculty and staff to develop and provide library public services to students, staff, faculty and community members; and perform related duties as assigned.
Examples of Duties
- Provides input in selecting and training employees that support the library’s Circulation operations; provides day-to-day lead work guidance and coordination to other Classified staff and student employees; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and regulatory requirements and standards; monitors workflow to ensure that deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and the use of equipment and material; writes or updates student job descriptions; conducts safety training and ensures appropriate safe work practices are being observed; assists in ensuring a fair, open and inclusive work environment in accordance with the District’s mission, goals and values.
- Plans, oversees and coordinates the library’s day-to-day Circulation operation; establishes priorities, creates schedules and assigns shifts based on availability; verifies and processes timecards; oversees the ongoing maintenance of current library information, procedures, documentation and training materials on Library operations including fulfillment elements of Library system software, circulation procedures and processes, emergency preparedness and coordination with Library faculty.
- Coordinates the setup, opening and closing of the library for daily patron services and ensures that the Circulation desk is staffed on an ongoing basis, including evenings and weekends; trains staff on use of the alarm system.
- Assists in general circulation services including: retrieval of periodicals and handling the receipt of library fine payments, examining and assessing items for damages, and mending books and other materials; oversees student billing processes.
- Explains Circulation policies and procedures to students and faculty, administration, vendors and other libraries; responds to patron requests for information and materials, referring questions of a more technical or reference nature to professional staff; identifies and resolves problems such as patron complaints, lost materials, non-receipt of ordered library resources or breach of security situations; refers difficult or unusual problems to appropriate professional staff members.
- Anticipates development of new services responsive to changes in library resources, their formats or how resources are delivered, and assists in the planning and implementation of departmental procedures, policies and regulations.
- Coordinates and facilitates the interlibrary loan process; searches, matches and places inter-library loan borrowing requests for students, staff and faculty using the OCLC Worldshare system; processes and circulates borrowed materials; ensures adherence to copyright compliance guidelines for all inter-library loan requests; investigates and bills libraries for lost or missing loaned items following established procedures.
- Maintains records of circulation, intra-library loans, periodicals, database usage, student attendance and hours and long-overdue fines and holds; collects, verifies and compiles data from various sources for monthly and annual reports, accreditation and program reviews; conducts standard research and prepares ad-hoc reports as required.
- Operates a variety of standard and library-specific office equipment, computer systems and software including OCLC Worldshare and the library’s ILC system.
- Plans materials storage and stack space.
- Coordinates the library’s social media accounts and presence.
- Participates in a variety of special projects and services including library system migration projects.
- Demonstrates sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and staff.
Minimum Qualifications
- Two (2) years of college-level coursework, preferably in library science or library technology
- Three (3) years of public service experience in a library setting with at least one year overseeing the work of others
Please note: Additional years of education may be substituted for the minimum years of experience on a year-to-year basis for up to two (2) years.
Desirable: Experience in an academic library setting.
Knowledge of:
- Advanced terminology and practices applicable to performing paraprofessional work in an academic or public library.
- Principles of lead supervision and training.
- Practices and procedures used in a library’s public services circulation operation.
- Inter-library loan procedures.
- Public desk etiquette and methods of providing information.
- Practices and procedures of library collection management including acquisition of library and media materials.
- Computerized cataloging, bibliographical and circulation system databases.
- Laws, rules and regulations relating to library records retention.
- Standard principles and practices of the Library of Congress classification system.
- Provisions of copyright laws.
- Inventory methods and practices applicable to a library.
- Operation and uses of library equipment, systems and support tools, including standard reference tools and materials.
- Basic methods and techniques for troubleshooting and resolving computer hardware and software problems.
Skills and Abilities to:
- Interpret, apply and explain library rules, regulations, policies and procedures and apply them in a variety of procedural situations.
- Perform technical duties using OCLC, the library’s ILC and other software to circulate library materials.
- Recruit, train and provide work guidance to other classified staff and student employees.
- Establish work priorities, schedules and timelines.
- Gather statistics, generate reports and monitor interlibrary loans.
- Perform updates to online databases to reflect overdue and delinquent library patrons.
- Assist students and others in the use of library materials and equipment.
- Maintain compliance with access to District data and information systems.
- Resolve conflicts and solve problems in a professional manner.
- Work collaboratively with members of the library and other departments to provide a variety of library public services.
- Communicate effectively, both orally and in writing.
- Understand and follow written and oral instructions.
- Operate a computer and use standard business software.
- Establish and maintain effective working relationships with all those encountered in the course of work.
