GENERAL PURPOSEUnder general direction, the Electronic Resources Analyst is responsible for managing and maintaining the complex functions of both the City’s and the Library’s electronic resources, including the City website, and online document management. This position will also contribute to the development, implementation and evaluation of technology plans, policies and procedures.
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Monitor city-wide web services, social media, and other applications for performance and satisfaction, recommend procedures for dissemination of city information;
- Identify, evaluate and implement current and emerging technologies and applications for delivery of library services;
- Collect and report statistics and assess impact of technology-based services;
- Participate in the design and development of the City’s website;
- Maintain the City’s website and digital archives;
- Develops best practices for citywide implementation of the Tyler Content Management system; Interacts and collaborates with City employees, IT consultants, and stakeholders to analyze current document management workflow, and make recommendations for workflow efficiencies and the delivery of City Council meeting packets using the Tyler Content Management system;
- Ensure federal and state law compliance of applications and user interface designs;
- Monitors metadata quality and the results of search queries and makes recommendations to improve search results;
- Coordinates the retrospective conversion of City Council meeting packets, resolutions and ordinances from paper to digital;
- Manages and assists patrons at the public service desk, answering reference questions and performing reader’s advisory activities and services; performs daily circulation functions of public service desk, assisting patrons with computer related questions, checking out books, issuing library cards, and acting as an information source regarding library and City events;
- Participates in evaluating and measuring library services, contributing ideas and measures to maintain, enhance or improve library services;
- Seeks information from users and potential users regarding their information and library needs; creates, and implements technology training for staff and the public for enhanced utilization of resources;
- Supervise library staff involved in web design and document management; provide direction, evaluate performance, and assign job duties;
- Performs other related duties as assigned.