Thursday, June 8, 2017

Roseville - City of Roseville - Library Assistant II


Close Date: July 5, 2017

Salary: $3,064.00 - $4,311.00 Monthly, Benefited Position

Final Filing Date: We are accepting the first 50 qualified applications or closing at 5 pm, July 5, 2017; whichever occurs first. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE.

The Human Resources Department is accepting applications for the regular and full-time position of Library Assistant II, to perform a variety of responsible clerical tasks in support of library operations in circulation, technical and virtual library services. The normal work schedule may vary from 8:00 am to 7:00 pm Monday – Friday and will include weekends. Library Assistant II is the journey level class in the Library Assistant series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. The Library Assistant II receives general supervision from assigned supervisory staff, and may exercise technical and functional supervision over lower level library staff as appropriate.

Essential Duties may include, but are not limited to, the following:
• Assist in classifying and cataloging a variety of materials for inclusion in the library collection; enter and maintain records of holdings; assist in processing and quality control of new materials.
• Repair a variety of collection materials such as magazines, art prints and books, including reinforcing spines and taping torn pages; prepare books to be sent to the bindery.
• Maintain and process financial records for purchase orders, card purchases and payment requests; place vendor orders; process invoices for payment; receive and route materials.
• Receive and process holds and inter-library loan requests; contact customers about damaged or missing material; calculate and assess related fees; check in and prepare materials for return to circulation; prepare vendor orders; verify new or repaired library material shipments with on-order records.
• Register new customers and issue library cards; charge and discharge materials at the front desk; explain library services and circulation policies and procedures, including hold practices; assist customers with overdue materials and claimed return procedures; accept payments and balance cash drawer.
• Assist customers with information inquiries in person, by telephone or e-mail; help customers in identifying and locating library materials and in using a variety of equipment and processes such as self-check machines, printers, copiers, typewriters, and internet access and usage.
• Sort and distribute daily deliveries; locate, retrieve and shelve books and other materials according to procedure; compile data and statistics; prepare summary activity reports.
• Participate in library programs and events as assigned.
• Assist in training, assigning and reviewing the work of part-time and temporary employees and volunteers.
• Participate in the preparation and maintenance of displays and exhibits; process bills and perform other related clerical duties including typing, data entry, and answering telephones.
• Review and certify the accuracy of the library collection database; monitor and correct inaccuracies.
• Assist with the maintenance of the City’s virtual library including the installation of software and the more routine system configuration and troubleshooting of hardware and software issues.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

Minimum Qualifications:
• Basic knowledge and use of library materials and terminology.
• Practices and techniques of customer service.
• Basic arithmetic including, addition, subtraction, multiplication, and division.
• English usage, spelling, grammar and punctuation.
• Modern office equipment and procedures including use of a variety of software applications.
• Practices and procedures related to public library operations, including cataloging, bibliographic search procedures and use of reference sources and materials.
• Basic policies and methods related to accounting and financial recordkeeping.

Ability to:
• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform responsible clerical tasks in support of library operations in circulation and technical service areas.

Experience and Training:
• Two years of experience performing duties similar to that of a Library Assistant I in the City of Roseville. (To perform a variety of responsible clerical tasks in support of library operations in circulation, technical and virtual library services.)
• Equivalent to the completion of the twelfth grade; supplemental course work in library science, information science, office technology or a related field is desirable.

License or Certificate:
• Possession of a valid California driver’s license by date of appointment.
• Possession of, or ability to obtain, First Aid and CPR Certifications as issued by the American Red Cross.

Supplemental Questions:
1. Your response to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the “Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored. I understand and agree with the above instructions.

2. How many years of experience do you have performing clerical tasks in support of library operations?
Less than 2 years
2-3 years
3-4 years
4-5 years
5-6 years
6-7 years
7+ years

3. Please list your completed education from an accredited college or university. List the degree, major and institution.

4. How has your education and work experience prepared you for the position of Library Assistant for Roseville Library?

5. Describe a successful project you completed as part of a team. What role did you play in the outcome?

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