Friday, January 27, 2017

Yolo County - Extra Help Library Associate

SALARY:  $19.00 - $23.10 Hourly
OPENING DATE: 01/23/17
CLOSING DATE: Continuous
The County of Yolo is recruiting for an Extra Help, Bilingual Spanish Library Associate: Adult and Family Literacy Coordinator, located at the Central Services Administration building in Woodland. "Extra-help" employees are temporarily hired to provide coverage for periods of limited duration,  are paid on an hourly basis, and typically do not work more than 29 hours per week.
The Adult and Family Literacy Coordinator reports to the Central Services Manager and coordinates the Yolo Reads program as well as literacy efforts across the system to better engage and connect residents with needed resources or services. The primary duty of this position is to coordinate the California Library Literacy Services Adult & Family Literacy grant at Yolo County Library.  More information about the Library Literacy grant programs can be found at
This position works with a diverse team of library staff, communities and partners while performing a variety of activities, including but not limited to, volunteer intake and management, primary contact and resource for tutors and learners, curriculum development and literacy assessments, special program implementation, trainings, orientations, marketing and publicity, and grant management including data analysis and recording, budget spending, statistics, and demographics. This position also creates partnerships with school and community agencies and performs outreach at various events throughout the county.
Yolo County Library engages in an environment that is a source of community pride while creating a culture of respect and collaboration that focuses on strengths and customer service while fostering teamwork among staff, partners, and the community.
Ideal Candidate
The ideal candidate has a Bachelor's degree in Education or a related field, possesses skills in current and emerging technology trends, has experience working in a multilingual, multicultural environment, and experience working with different social media platforms, such as Facebook, Pinterest and You Tube. The ideal candidate must be able to manage volunteers effectively and tactfully, develop and manage projects, assess reading ability and recommend curriculum, speak well in public and direct the work of others.
Experience in volunteer supervision, literacy programs and grant research / management are highly desired. Adaptability, leadership, ingenuity, resourcefulness, collaboration, compassion, and creativity are also welcome. Successful candidates will work up to 19 hours a week and be available on occasional nights and weekends as needed.
Please click here for more information about this exciting opportunity.
This recruitment is open on a continuous basis.  Interested applicants should submit an online County of Yolo Employment Application, responses to supplemental questions, a detailed resume, and verification of education.  Submitted applications will be screened on a regular basis, and the applications of qualified individuals will be forwarded to a hiring department for further consideration.
For important and detailed information regarding the application and selection process for this recruitment, please see the APPLICATION AND SELECTION PROCESS section of this job announcement below.
Under general supervision, provides reference and readers advisory services; responds to customer requests and questions; oversees Circulation Desk functions; maintains staff schedules; serves as a lead worker and performs other related duties as required.
 Distinguishing Characteristics
This classification may act as a lead person in charge of the building, branch, or unit in the absence of the Branch Supervisor or Librarian. Incumbents must have the ability to work independently when required and may serve as lead worker and perform the more responsible paraprofessional library work which requires specific knowledge of library functions and services, and the ability to apply basic library tools, methods, and procedures.
The following duties are typical of those performed by the incumbents in these classifications; however, other duties may also be required.
Circulation/Public Service:
    Provides reference and readers advisory service to customers under the direction of the Librarian; helps customers make effective use of the library; provides a high level of customer service to a diverse community in-person, over the phone, and through email and internet;
    Develops and maintains desk schedules; ensures adequate coverage;
    Oversees all aspects of the circulation function, including registration of borrowers and posting and monitoring overdue charges;
    Responds to customer complaints as appropriate and refers difficult problems to supervising librarian;
    Serves as lead worker for the Library Assistants and Pages; schedules; trains; may monitor work flow; and models expected  behaviors;
    Creates a positive, supportive work environment;
    Develops and maintains effective relationships with customers, the Friends of the Library, and the community;
    Assists customers with public access computers; troubleshoots computer and library equipment problems;
    Prepares time sheets and financial records;
    Explains library policies and procedures to customers and staff;
    Oversees branch deliveries;
    Maintains the collection of local documents and other special materials;
    Ensures that the building is opened and closed on time; sets building alarms;
    Receives, receipts, and deposits monies paid for fines and fees and lost or damaged materials;
    Recommends changes in library policy and procedures;
    Maintains inventory of branch supplies;
    Performs outreach and represents the library in the community;
    May take a lead role at a branch, department, or unit to cover vacations, sick leave, or a vacancy;
    Expands knowledge of field by keeping abreast of library developments by attending workshops and educational programs and reading periodicals and specialized literature;
    Works on improving customer service skills by attending relevant meetings and/or workshops;
    Recruits, trains, and provides orientation for library volunteers;
    Provides input into collection development;
    Conducts library programs; may also plan, develop and evaluate the programs;
    Other duties as assigned.
Technical Services:
    Provides a high level of customer service to a diverse community in-person, over the phone, and through email and internet;
    Responsible for the acquisitions function including ordering, setting up, scheduling and merging carts, receiving materials, processing electronic invoices, and manual creation of invoices;
    Liaison to vendors to ensure accurate order records and invoices including electronic media;
    Liaison to library staff concerning questions on orders;
    Oversees the processing function including label production and ordering of supplies;
    Familiar with materials processing standards;
    Trains and oversees processing staff;
    Creates a positive, supportive work environment;
    Works with Cataloging Librarian to train support staff and coordinate their work;
    Performs basic trouble shooting for library computers;
    Participates in updating and maintaining the library database;
    Responsible for the maintenance of computers and office equipment;
    Runs automation reports and notices;
    Assists Business Manager with tracking and reporting acquisitions;
    Creates statistical reports for internal and external customers as assigned;
    Maintains necessary records for section, including procedural manual and statistics;
    Expands knowledge of field by keeping abreast of library developments by attending workshops and educational programs and reading periodicals and specialized literature;
    Works on improving customer service skills by attending relevant meetings and/or workshops;
    Other duties as assigned.
Education: Bachelor's Degree from an accredited college or university preferably in a library-related major/program; AND
Experience: One (1) year of library experience comparable to the Yolo County class of Library Assistant I or above, in a mid-size or large public or private library.
Substitution: Additional experience comparable to the Yolo County class of Library Assistant I or above, in a mid-size of large public or private library may substitute for up to sixty (60) units of the required education, on the basis of one year of full-time experience is equivalent to 30 semester (45 quarter) units.
Some positions in this classification may require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.
Knowledge of: a wide range of library functions and services; basic supervisory techniques; library computer applications; standard reference materials; Dewey decimal classification system, Library of Congress subject headings, and Library filing rules; correct English usage and spelling; principles of good public relations; principles, practices and philosophy of public library work, especially circulation and reference; a wide range of books and authors; principles of descriptive cataloging; a wide range of library tools, methods and procedures.
Ability to:  serve as lead to subordinate employees; demonstrate a positive attitude; communicate effectively and tactfully with a wide variety of people of all ages; communicate and collaborate effectively with diverse audiences; demonstrated ability to work successfully with diverse populations and demonstrated commitment to promoting and enhancing diversity and inclusion; deal effectively and appropriately with the public, peers, supervisors, and those supervised; analyze situations and take appropriate action; use or quickly learn to operate, online circulation systems, online catalog, databases and other computer applications; set priorities; analyze and respond to community needs and requests; teach library skills; represent the library to the community; exercise judgment; speak and write effectively; assess and prioritize multiple tasks, projects, and demands; organize work assignments; develop and conduct special programs; work flexible and changing schedule including evenings and weekends.
Application Process
It is highly recommended that you print this job bulletin for future reference.
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the final filing date.  Application information must be current, concise, and related to the requirements in this job announcement.  A resume may be included with your application; however, it will not substitute for the information requested on the application.  In addition to a completed application, applicants are required to submit a detailed resume, a completed supplemental questionnaire, and verification of education for this position.  Incomplete applications will be disqualified. 
Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways:
    As an attachment to the online application
    By e-mail to
    By fax to (530) 666-8049
    By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
All required documents must be received by the Human Resources Office by the final filing date. Postmarks will not be accepted.  Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail.
Selection Procedure
The following is a tentative schedule of events that will occur as part of the selection process.  The selection process steps may change with or without notice.
 * Screen for Minimum Qualifications
* Screen for Best Qualified
* Department Selection Interviews
* Reference Checks
* Tentative Job Offer/Livescan/Drug & Alcohol Screen
March 2017:  Estimated Start Date
Verification of Education
Acceptable forms of educational documentation are transcripts, and/or a copy of your diploma/degree. Official or unofficial transcripts are acceptable and must list the student name, institution name, field of study and date the degree was awarded.  Copies of diplomas should indicate your name, the name of the school, a specific field of study and date of graduation.
For recent graduates who have not received proof of their degree yet, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation.
Please do not send originals; copies of the required documents are acceptable. Any submitted documents will not be returned.
All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from Institutions that are listed as members of the International Association of Universities. You may check for your school by visiting the IAU web site (
Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following:
1. A written statement from a U.S accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required.
2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit and grade.
Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only.
EDUCATIONAL RECORDS EVALUATION SERVICE 601 University Ave., Suite 127 Sacramento, CA 95825 (916) 921-0790 
(619) 265-5810
CENTER FOR APPLIED RESEARCH, EVALUATION & EDUCATION, INC. P.O. Box 18358 Anaheim, CA 92817 (714) 237-9272
GLOBAL SERVICES ASSOCIATES, INC. 409 North Pacific Coast Highway, # 393 Redondo Beach, CA 90277 (310) 828-5709
Screening for Best Qualified
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.  If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.  Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.  If you have no experience, write "no experience" for the appropriate question.  Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated to determine those applicants that are best qualified.
Contact Information
For questions about the position or about employment with the County, please contact Human Resources by e-mail at or by phone at (530) 666-8055.
Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance.  The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.  Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.
625 Court Street, Room 101
Woodland, CA 95695
(530) 666-8055
Position #2017-00005
Extra-Help Library Associate Supplemental Questionnaire

*             1.            The job bulletin for this class outlines the steps in the application and selection process, and contains all necessary information that an applicant will need to complete and submit a complete application packet. Complete application packets MUST be submitted prior to the final filing date. Candidates will not be given additional time to submit additional information. I have read and certify that I understand the application instructions for this position. I understand that all required documents must be submitted by the final filing date, and I have reviewed the job bulletin to ensure I understand what is required to submit a complete application packet.
Checkbox No
*             2.            I have read the above instructions and understand that my responses to the supplemental questions are required, and my responses will be used to determine the best qualified candidates for this job. I certify that my responses are accurate to the best of my knowledge. I understand that should my name be placed on an eligible list and it is later found that my responses are inaccurate, my name will be immediately removed from the eligible list and I will be deemed ineligible for consideration for employment in this class with Yolo County.
                Yes     No

*             3.            What are the opportunities and challenges you see facing library literacy programs over the next five years? What solutions would you provide to potentially solve these challenges?

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