Sacramento - Sacramento Public Library - Circulation Supervisor

https://www.calopps.org/ViewAgencyJob.cfm?ID=14450&kw=
 
Ideal Candidate: The ideal candidate has excellent customer service skills, is a creative problem solver and believes that libraries have the power to transform the communities they serve.  
 
 $20.05- $26.87 per hour (DOQ)

Non-Exempt; Represented Position

Filing Deadline: June 7, 2013

Are you passionate about providing excellent library service to people of all ages? Do you want a position where every day looks different from the one before?

If you’re flexible, engaged, creative, and committed, we’d love to hear from you.

The Sacramento Public Library is seeking dynamic, forward thinking candidates for our Circulation Supervisor position.

The Circulation Supervisor provides complex and responsible paraprofessional library work as a supervisor of circulation functions in a branch library or library unit. He/She also provides supervision and leadership to unit or branch staff and performs other related duties as assigned. The ideal candidate has excellent customer service skills, is a creative problem solver and believes that libraries have the power to transform the communities they serve.

Come join our collaborative and creative team of library staff. Sacramento Public Library is the fourth largest library system in California, serving one of California’s most diverse areas. Our 28 locations include urban, suburban and rural branches. We offer supportive colleagues, competitive salaries, and a chance for you to shine.

This announcement will be used to create an eligibility list that will be used to staff

Circulation Supervisor openings that occur in the next 6-12 months.

Minimum Qualifications:

•Associate’s Degree;

and

•Two years of relevant paraprofessional library experience, or four years’ experi-ence as a Library Services Assistant; or equivalent technical training, education, and/or experience.

•Experience working with children and/or fluency in a foreign language is a plus.

Work Schedule:

Work schedules are subject to change based on the needs of the Library; candidates must be able to work evenings and weekends.

Applicants must submit: 1) Application; 2) Cover Letter; 3) Resume; and

4) Responses to Prequalification and Supplemental questions.

Filing Deadline: June 7, 2013

Only the first 50 qualified applicants will be accepted

Questions: Human Resources humanresources@saclibrary.org

Equal Opportunity Employer

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Position Description

Job Summary: Performs complex and responsible paraprofessional library work as a supervisor of a circulation work unit in a medium to large library, or a collection management work unit; provides supervision and leadership to unit or branch staff; and performs other related duties as assigned.

Essential Functions:

(Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

1.Under general supervision, implements and monitors the operations of the activity assigned, including budget allocations, identifying problems and needs, and recommending and implementing changes in procedures within assigned area;

2.Assigns, prioritizes, schedules, and reviews the work of Library Services Assistants, Library Technicians, shelvers and volunteers;

3.Assists in recruiting, interviewing, hiring, training and evaluating the work of assigned personnel; notifies manager or higher level supervisor of personnel issues or problems of assigned personnel;

4.Interprets procedures, policies, and administrative rules and regulations to library staff and library customers; resolves customer problems when necessary.

5.Assists internal and external customers in person, over the telephone, or through electronic communication.

6.May:

?Check library materials in and out, issue library cards, take fines and payments;

?Provide information regarding library services, policies, and procedures and the location and use of library materials and equipment;

?Answer reference questions and perform adult or youth services work;

?Provide readers’ advisory, basic information service, and assistance to library customers in the use of the library;

?Supervise the acquisition, receipt and processing of library materials;

?Copy catalog and input bibliographic records into database;

?Process library materials;

?Provide readers’ advisory, basic information service, and assistance to library customers in the use of the library;

?Process holds, delivery materials, and various circulation reports;

?Count cash and prepare deposits;

7.Works with a variety of equipment and automated systems, including the integrated library system, PCs, printers, and electronic databases; performs simple repair and maintenance on computers and other equipment.

8.Prepares, maintains, and provides statistics and reports based on a variety of files, lists, and databases;

9.Trains staff assigned to work area;

10.Monitors equipment and work area problems; coordinates purchases or repairs necessary to resolve problems;

11.Reads publications in assigned work area; keeps current by attending meetings, workshops, and conferences, as assigned;

12.Fills in for any subordinate positions, as needed;

13.Maintains positive relationships with other staff and members of the public;

14.Requires regular and punctual employee presence;

15.Attends meetings and participates in various committees and team activities when needed;

16.Acts as a representative of Sacramento Public Library to the public; and

17.Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities:

The employee is expected to perform or possess the following:

Knowledge of:

1.Sacramento Public Library’s policies and procedures;

2.Principles, practices, and procedures of assigned area of responsibility;

3.English usage, spelling, grammar, and punctuation; basic alphabetical and numeric filing methods; and basic mathematical principles;

4.Basic reference materials, methods of bibliographic research, and techniques for interacting effectively with library customers;

5.Principles and procedures of supervision, training, and performance evaluation;

6.Basic budgeting procedures and techniques;

7.The Library’s personnel practices, policies and procedures;

8.Current office methods, equipment, practices and procedures including PC usage and familiarity with word processing and spreadsheet software;

Ability to:

1.Communicate effectively and courteously with other staff and members of the public;

2.Establish and maintain effective working relationships with other staff and work as a team;

3.Understand the customer’s needs and deliver services by focusing on the customer;

4.Take initiative to ensure a positive and successful customer experience by contributing to finding solutions, regardless of assigned responsibility;

5.Respond to customers and address customer complaints/problems in a timely, accurate, courteous, respectful and friendly manner;

6.Plan, organize, and supervise the activities of assigned work unit;

7.Collect, compile, and analyze information and data;

8.Effectively manage the performance of subordinate staff including coaching, mentoring and disciplining;

9.Communicate orally and in writing to customers and internally;

10.Master all procedures related to assigned work area;

11.Learn and use specialized library serials, acquisitions, cataloging, and circulation software;

12.Prioritize and multitask;

13.Possess attention to detail and follow through on tasks effectively and efficiently; and

14.Keep all relevant parties informed of all major issues and to recommend changes where appropriate;

Skill in:

1.Keyboarding, word processing, or entering data at a speed and accuracy level necessary for successful job performance;

Education and Experience:

1.Associates Degree; and

2.Two years of relevant paraprofessional library experience or four years experience in the Sacramento Public Library as a Library Services Assistant; or equivalent technical training, education, and/or experience.

Physical and Environmental Conditions:

Work occurs in a normal office environment with acceptable lighting, temperature, and air conditions. Normally seated, standing or walking at will. Most positions will require the ability to lift bins and boxes of library materials weighing up to 50 pounds; push or pull book carts weighing up to 200 pounds; stand for long periods of time; stoop, bend, and reach. Positions typically require frequent verbal communication, talking, hearing, sitting, reaching, keyboarding and repetitive motion of hands/wrists, and handling. Specific vision abilities for this job include close vision and the ability to adjust focus.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, meeting and training rooms, e.g., use of safe work place practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations. Position may require some travel throughout the library service area. May require working irregular hours, including evening and weekend shifts and working at various locations during the course of the workday or workweek. Interaction with library staff, library customers, other libraries, agencies and organizations, or vendors will be necessary to provide and receive information, present programs, or resolve situations or problems. There may be some exposure to angry or hostile individuals.

A valid Class C California Drivers License may be required for some positions at the time of appointment.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Ideal Candidate: The ideal candidate has excellent customer service skills, is a creative problem solver and believes that libraries have the power to transform the communities they serve.