San Rafael – Dominican University of California – On Call Access Services Coordinator I

Position Summary:

Dominican University of California is seeking an individual for an On-Call Access Services Coordinator I position. The On Call Access Services Coordinator provides in-person, email, and phone assistance to patrons for library resources, facilities, and services; answers general technical questions; and helps maintain the organization of library materials and facilities. This person keeps other departments informed about day-to-day procedures and issues, and acts as the main contact on campus during evening and/or weekend hours, if assigned to that shift.  The hours may involve working until 12:45 AM.

Responsibilities:

Responsible for the operation of the Access Services Department when the Manager or other Access Services Coordinators are absent. Acts as the main campus contact during evening and weekend shifts, if assigned. Provides assistance to patrons requesting library materials, services or information. Checks out, or supervises the checking out, of print and non-print library materials following established procedures and using the automated circulation module. Oversees the proper re-shelving of library materials by student employees. Provides access to the computer lab, the gallery, and classroom and conference facilities, resolving problems and responding to emergencies related to these facilities. Supervises and performs routine functions in the Innovative Interfaces Circulation. Module, and perform routine maintenance on Library equipment (e.g., copiers, printers, microfilm readers). Secures Library cash receipts. Opens, closes and secures the Library facility. Jointly, with other Access Services Coordinators, oversees reservation and minimal trouble-shooting of audio-visual equipment and laptop computers requested by faculty. Perform other duties as assigned.

Hours:

As noted above, the hours for this position may include night and weekend hours, sometimes working as late as 12:45 AM.  This is an on-call, substitute position.

Required Qualifications:

• Bachelor's degree from four-year college or university; or three years experience in a library
• Familiarity with academic library setting
• Ability to troubleshoot basic technology questions
• Excellent customer service skills
• Excellent attention to detail
• Ability to communicate effectively in oral and written form
• Familiarity with library OPACs, Sierra, and/or library resource management software
• Comfortable using current word processing, spreadsheet, and searching databases
• Ability to manage time and workload independently
• Uses creative problem solving and logic

Preferred Qualifications:

• Supervisory experience.
• Willingness to seek additional training to stay aware of changes in field
• Experience with Sierra/Interlibrary Loans/Reserves/Cataloging module

Additional Position Information:

• Priority will be given to applications submitted by November 15, 2017; however additional applications may be considered until the position is filled
• Must be willing to consent to a background check

Application Procedures:

• Link to apply: dominican.wd1.myworkdayjobs.com/careers
• A cover letter is required. Compile resume/CV and cover letter in one pdf document and upload in the Resume/CV section
• For further questions on the application process, please contact jobs@dominican.edu