Stockton - San Joaquin Delta College - Library Circulation Assistant

http://www.deltacollege.edu/dept/hr/jobopening.html

0.50 FTE, 10 month position, 20 hours/week .
Salary Range:  $15.76-$19.15/hour .
Application Deadline: October 26, 2012.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

To provide assistance to library patrons to obtain materials and information; to assist librarians in the organization of library materials; and to perform a variety of tasks relative to the public service area.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from the Division Dean.

EXAMPLES OF RESPONSIBILITIES AND DUTIES

Responsibilities and duties may include, but are not limited to, the following:
1. Provide public services to library patrons at the Circulation Desk, adhering to library policies and procedures.
2. Reshelve library materials.
3. Perform a variety of daily activities for the library; open and close the library; monitor the library security system; secure book drops, money trays, and computer terminals.
4. Utilize the library's computer system to charge and discharge library materials and to access email; to maintain patron accounts; issue library cards; to update status and patron information.
5. May assist in the maintenance of library collection and identify materials for mending.
6. Perform library cash transactions and collect fines and fees.
7. Operate and maintain audiovisual equipment including video- and audio- cassette players, CD and laser disc players, copiers, and computers.
8. Perform various clerical duties and tasks; answer the telephone and respond to inquiries and requests; direct calls or take messages.
9. Oversee and train student workers or new circulation staff.
10. Perform related duties and responsibilities as assigned.

QUALIFICATIONS
 
Knowledge of:
• Methods and techniques of customer service.
• Operations and services of a library.
• Library terminology. 
• Modern office procedures, methods, and equipment including computers.
• Principles and procedures of record keeping.
• English usage, spelling, grammar, and punctuation.
Ability to:
• Operate a computerized circulation system.
• Respond to requests and inquiries from library users.
• Operate a cash register and make correct change.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships.
• Demonstrate sensitivity to the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds and disabilities of the College community.