This blog is brought to you by the Library and Information Technology Program at Sacramento City College. We prepare paraprofessionals to work in libraries.
Our students are employed in libraries throughout the Sacramento region.
This recruitment is being conducted to fill one full-time
Senior Library Assistant vacancy, and may be used to fill future vacancies for
up to one year. Although the current vacancy is at the Main Branch in Napa,
there may be opportunities at other branches in the future. The work schedule
for the current vacancy is Tuesday - Saturday from 8am - 5pm/9am - 6pm. This is
subject to change based on operational needs of the Library.
The Senior Library Assistant oversees the Circulation Unit
of the Library in the absence of a supervisor, provides work leadership and
training to other employees, and does the daily scheduling of up to 15 extra
help employees. This position requires incumbents to work closely and
cooperatively with library patrons as well as staff. While working knowledge of
library policies and procedures is helpful, excellent customer service skills,
sensible leadership, and problem solving skills are extremely important. Good
written and oral communication skills; computer skills, especially with
Microsoft Office; and cash handling skillsare also highly desired.
THE RECRUITMENT PROCESS
due by 5:00 P.M. on Monday, October 10, 2016.
be screened for minimum qualifications the week of October 10, 2016.
candidates will be invited to take an online assessment the week of October 17,
4. Those who score high enough on the online assessment will
be invited to participate in speed interviews, tentatively scheduled to take
place the week of October 31, 2016.
5. The most qualified candidates from the speed interviews
will have their supplemental responses scored by subject matter experts the
week of November 7, 2016.
6. Those who score high enough on the supplemental questions
will be invited to participate in oral panel interviews, tentatively scheduled
to take place the end of November 2016. Only the most qualified candidates from
the interview process will be placed on the eligibility list and may be
considered to fill positions for up to one year.
The Human Resources Department reserves the right to change
the recruitment process at any time.
EXAMPLE OF DUTIES
Serve as lead worker in the Circulation, Technical
Processing, or Interlibrary Loan section of the Library; oversee and
participate in checking out and checking in books, issuing library cards, and
maintenance of automated patron and circulation records; assist patrons in
finding materials; assist them with the use of the library catalog; oversee the
work of Vocational Assistants and volunteers as requested; schedule and
prioritize work; provide training to less experienced staff to include
operations of specialized equipment and automated library systems ; perform a
variety of circulation or technical processing duties such as are performed by
Library Assistants; communicates with library users, coworkers, other agencies,
and vendors to explain policies, obtain or give information, collect fees or
fines, and resolve complex problems or discrepancies; maintain records of
library materials ordered from vendors, status of loaned or borrowed material and/or
library statistics; performs a variety of support tasks and other
paraprofessional work, such as word processing, bookkeeping, and accounting,
research, or other special projects; demonstrates continuous effort to improve
operations, decrease turnaround times, streamline work processes, and work
cooperatively and jointly to provide quality seamless customer service; conduct
processing of books and other library materials; maintain bibliographic
records; and establish and maintain collection files and records; perform
standard office support work such as answering telephones, ordering supplies,
and data entry into various automated systems; manages the ordering,
processing, routing, and payment for all serials orders; place orders, receive,
and check invoices of library material. Monitors fund accounts to make sure
that materials are ordered against the appropriate account and those adequate
funds are available to make purchases; receive, unpack and sort shipments of
new library materials them for further processing; and gather statistics and
prepare reports as assigned.
Library terminology and standard library practices and
Types and uses of library materials and the literature and
current publications used in the Library.
Clerical techniques, office methods, and office machines.
Automated library information systems.
Specific rules, regulations, and procedures of the Library
and their applications.
Perform a variety of sub-professional library tasks in
circulation and technical processing.
Provide basic reference information to patrons.
Train others in a variety of library assistant duties.
Plan, schedule and prioritize work for lower level staff.
EXPERIENCE AND EDUCATION
To qualify for this classification, an individual must
possess any combination of experience and education that would likely produce
the required knowledge and abilities. A desirable combination is:
Three years of significant, directly related and progressive
sub-professional library experience.
Equivalent to the completion of twelfth grade, supplemented
by specialized training in library systems and processes.
License or Certificate:
Certain positions assigned to this class may require
possession of a valid California Driver's License.
Applicants requiring accommodation during the application
and/or selection process pursuant to the Americans with Disabilities (ADA) Act
should contact County of Napa Human Resources at (707) 253-4303.
1. Instructions for Supplemental Application Questions. The
following questions comprise one of the steps in the selection process for this
position and are intended to assist you in presenting your qualifications. Only
the information you provide in your answers to these questions will be
evaluated and scored to determine the best qualified candidates to continue in
the selection process for this position. Please be complete and specific in
answering the questions as your score will be based on this information.
Applications submitted without responses to the supplemental questions will not
be evaluated. Although your experience and education should relate back to your
application, your application and or resume will not be reviewed when scoring
the supplemental questions. Therefore, please be as detailed as possible in
your responses to the supplemental questions. I have read and understand the
instructions presented above.
Yes / No
2. Do you have at least three years of significant, directly
related and progressive experience providing customer service, acting in a lead
capacity, and/or handling cash either in a library, retail, hospitality or a
Yes / No
3. Please tell us about the experience listed above, which
you feel qualifies you for this position.
4. Please tell us
what your highest educational achievement to this point has been.
HS diploma or equivalent
AA or AS
BA or BS
MA or MS
5. Does any of your educational background include any
specialized training in library systems and processes? If so, please specify.
If not, please type N/A.
6. How do you handle problems with customers? Give an example.
7. Please give us a specific example of a time when you used
good judgment and logic in solving a problem.
8. Describe a major change that occurred in a job that you
held (could be operational, structural, rules, priorities, etc.). How did you
adapt to this change?
9. Currently, the schedule for this vacancy is Tuesdays -
Saturdays from 8am - 5pm/9am - 6pm, but some of the Library branches are open
as late as 9pm and some holidays. Are you willing and able to work this
schedule, including evenings, weekends, and holidays if needed?
Yes / No
10. If it is determined that you meet the minimum
qualifications for this recruitment, you will be sent a Conviction Information
Questionnaire via email. You will have five (5) business days to complete this
questionnaire. If you do not complete the questionnaire, you may be
disqualified from the recruitment and may not move forward in the recruitment
process. Do you understand this?