Tuesday, September 27, 2016

Napa - County of Napa - Senior Library Assistant

1195 Third Street, Suite 110,
Napa, CA 94559               EXAM #00217 - SENIOR LIBRARY ASSISTANT

$23.08 - $27.47 Hourly    $1,846.40 - $2,197.60 Biweekly    $4,000.53 - $4,761.47 Monthly    $48,006.40 - $57,137.60 Annually
OPENING DATE: 09/23/16
CLOSING DATE: 10/10/16
JOB TYPE:  Full Time
Job Category:  Library Services
LOCATION:  Library - 580 Coombs Street, Napa
This recruitment is being conducted to fill one full-time Senior Library Assistant vacancy, and may be used to fill future vacancies for up to one year. Although the current vacancy is at the Main Branch in Napa, there may be opportunities at other branches in the future. The work schedule for the current vacancy is Tuesday - Saturday from 8am - 5pm/9am - 6pm. This is subject to change based on operational needs of the Library.

The Senior Library Assistant oversees the Circulation Unit of the Library in the absence of a supervisor, provides work leadership and training to other employees, and does the daily scheduling of up to 15 extra help employees. This position requires incumbents to work closely and cooperatively with library patrons as well as staff. While working knowledge of library policies and procedures is helpful, excellent customer service skills, sensible leadership, and problem solving skills are extremely important. Good written and oral communication skills; computer skills, especially with Microsoft Office; and cash handling skills  are also highly desired.

1.  Applications are due by 5:00 P.M. on Monday, October 10, 2016.
2.  Applications will be screened for minimum qualifications the week of October 10, 2016.
3.  Qualified candidates will be invited to take an online assessment the week of October 17, 2016.
4. Those who score high enough on the online assessment will be invited to participate in speed interviews, tentatively scheduled to take place the week of October 31, 2016.
5. The most qualified candidates from the speed interviews will have their supplemental responses scored by subject matter experts the week of November 7, 2016.
6. Those who score high enough on the supplemental questions will be invited to participate in oral panel interviews, tentatively scheduled to take place the end of November 2016. Only the most qualified candidates from the interview process will be placed on the eligibility list and may be considered to fill positions for up to one year.
The Human Resources Department reserves the right to change the recruitment process at any time.

Serve as lead worker in the Circulation, Technical Processing, or Interlibrary Loan section of the Library; oversee and participate in checking out and checking in books, issuing library cards, and maintenance of automated patron and circulation records; assist patrons in finding materials; assist them with the use of the library catalog; oversee the work of Vocational Assistants and volunteers as requested; schedule and prioritize work; provide training to less experienced staff to include operations of specialized equipment and automated library systems ; perform a variety of circulation or technical processing duties such as are performed by Library Assistants; communicates with library users, coworkers, other agencies, and vendors to explain policies, obtain or give information, collect fees or fines, and resolve complex problems or discrepancies; maintain records of library materials ordered from vendors, status of loaned or borrowed material and/or library statistics; performs a variety of support tasks and other paraprofessional work, such as word processing, bookkeeping, and accounting, research, or other special projects; demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service; conduct processing of books and other library materials; maintain bibliographic records; and establish and maintain collection files and records; perform standard office support work such as answering telephones, ordering supplies, and data entry into various automated systems; manages the ordering, processing, routing, and payment for all serials orders; place orders, receive, and check invoices of library material. Monitors fund accounts to make sure that materials are ordered against the appropriate account and those adequate funds are available to make purchases; receive, unpack and sort shipments of new library materials them for further processing; and gather statistics and prepare reports as assigned.


Library terminology and standard library practices and techniques.
Types and uses of library materials and the literature and current publications used in the Library.
Clerical techniques, office methods, and office machines.
Automated library information systems.
Training methods.
Specific rules, regulations, and procedures of the Library and their applications.

Perform a variety of sub-professional library tasks in circulation and technical processing.
Provide basic reference information to patrons.
Train others in a variety of library assistant duties.
Plan, schedule and prioritize work for lower level staff.

To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities. A desirable combination is:
Three years of significant, directly related and progressive sub-professional library experience.
Equivalent to the completion of twelfth grade, supplemented by specialized training in library systems and processes.
License or Certificate:
Certain positions assigned to this class may require possession of a valid California Driver's License.

Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.

Senior Library Assistant Supplemental Questionnaire

1. Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.
Yes / No
2. Do you have at least three years of significant, directly related and progressive experience providing customer service, acting in a lead capacity, and/or handling cash either in a library, retail, hospitality or a related industry?
Yes / No
3. Please tell us about the experience listed above, which you feel qualifies you for this position.
4.  Please tell us what your highest educational achievement to this point has been.
HS diploma or equivalent
Some College
Trade School
AA or AS
BA or BS
MA or MS
5. Does any of your educational background include any specialized training in library systems and processes? If so, please specify. If not, please type N/A.
6. How do you handle problems with customers? Give an example.
7. Please give us a specific example of a time when you used good judgment and logic in solving a problem.
8. Describe a major change that occurred in a job that you held (could be operational, structural, rules, priorities, etc.). How did you adapt to this change?
9. Currently, the schedule for this vacancy is Tuesdays - Saturdays from 8am - 5pm/9am - 6pm, but some of the Library branches are open as late as 9pm and some holidays. Are you willing and able to work this schedule, including evenings, weekends, and holidays if needed?
Yes / No
10. If it is determined that you meet the minimum qualifications for this recruitment, you will be sent a Conviction Information Questionnaire via email. You will have five (5) business days to complete this questionnaire. If you do not complete the questionnaire, you may be disqualified from the recruitment and may not move forward in the recruitment process. Do you understand this?
Yes / No

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