https://www.calopps.org/roseville/job-20138234
Salary
$16.17-$19.65 Hourly
Close Date
Continuous
DEFINITION
To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program and its assigned
temporary employees.
EXAMPLES OF ESSENTIAL DUTIES
- Duties may include, but are not limited to, the following:
- Oversee daily operations and events being held at assigned facility; ensure cleanliness of restrooms and public areas; report maintenance conditions affecting facility operation and security.
- Oversee the safe and proper operation of assigned facility; ensure facility rules and safety guidelines are followed; maintain
- order with disruptive patrons and exercise crowd control when warranted; refer escalated issues to assigned supervisor or
- proper authorities.
- Complete written reports and records as required; organize and monitor equipment inventory of assigned facility.
- Reconcile cash drawer and receipts, record and deposit money; sell items from gift shop and maintain inventory.
- Process registration, facility rentals and membership sales.
- Supervise assigned temporary staff; schedule, train and monitor staff relative to assigned facility duties; review timekeeping
- system of assigned staff for accuracy.
- Promote and enforce safety procedures; render first aid and CPR, if certified, as required.
- Conduct events and programs occurring at the facility in accordance with educational goals of the facility.
- Know, understand and communicate department programs and services.
- Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good
- customer service.
- Perform related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
- Recreation programming, techniques and methodology.
- Practices and methods of public relations and customer service; techniques and principles of effective interpersonal
- communication.
- Principles of supervision and training.
- Modern office equipment, methods, procedures, cash registers and computer hardware and software.
- Principles and techniques of first aid and CPR.
- Principles and practices of safety management.
- Report writing techniques.
Ability to:
- On a continuous basis, know and understand operations and observe safety rules; walk long distances; interpret, understand
- and follow policies and procedures, and explain operations and problem solve issues for the public and with staff.
- Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 55 pounds or less.
- Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem
- solving methods.
- Supervise, train and evaluate assigned temporary staff.
- Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
- Learn to operate a computer as necessary to perform job duties.
- Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and
- recommend possible solutions.
- Present quality programs to school groups, adults and other audiences.
- Work in an environment where multiple demands by clients and supervisor require quick decision making and multi-tasking
- skills.
- Understand and carry out written and oral directions.
- Maintain accurate and up-to-date records.
- Communicate tactfully with customers.
- Work outdoors in a variety of weather conditions.
- Communicate effectively and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
EXPERIENCE AND TRAINING
Experience:
One season of experience in a position assisting in facility, event management, recreation programs, customer service or a related field is desirable.
Training:
- Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate:
- Possession of a valid California driver’s license by date of appointment.
- Possession of CPR and First Aid certificates within six months of hire.
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