Job #JPF00081
Recruitment Period
Open Mar 6, 2014 through Jun 1, 2014
Description
The University of California, Merced is a dynamic new
university campus in Merced, California, which opened in September 2005
as the tenth campus of the University of California and the first
American research university in the 21st century. In keeping with the
mission of the University to provide teaching, research and public
service of the highest quality, UC Merced offers research-centered and
student-oriented educational opportunities at the undergraduate,
master’s and doctoral levels through three academic schools:
Engineering, Natural Sciences and Social Sciences/Humanities/Arts.
The UC Merced Library meets the diverse research, teaching, and public service needs of UC Merced researchers by providing targeted, quality collections, and relevant services that effectively and efficiently support the research lifecycle of finding, using, creating, and managing information. The Library seats approximately 1000 people and is housed within the Kolligian Library building, a 100,000 square foot facility that contains multiple campus departments in addition to the library.
The Library seeks a highly energetic professional who will serve as the public face of the Library and ensure the highest quality customer services by leading and assessing the performance of career staff and student employees. The successful candidate will be a diplomat and a problem solver who works effectively with students, faculty, researchers, and staff to meet their instruction and research needs.
The Access Services Librarian manages the Library’s customer service units including Library Services and Interlibrary Services. Reporting to the Associate University Librarian for Library Operations, the Access Services Librarian investigates and evaluates current and changing trends in Access Services, applies acquired knowledge and expertise to improve workflows and services. The Access Services Librarian recommends policies and practices that improve and enhance a sustainable customer service model for the Library. Diplomatically responds to library user concerns, complaints, and suggestions. Strives to ensure the highest quality customer services standards by leading and assessing the performance of 6 FTE career staff and over 30 student employees.
The incumbent will participate in library professional activities at the local, UC systemwide, and national levels. Additional duties include management of the library’s exhibits program, assessment of library services, participation in reference services, and outreach and instruction.
Required Qualifications:
Applicants must possess the following:
•MLS from an ALA-accredited Library/Information Science program or equivalent experience or advance degree in information science or related field;
•A minimum of three years of experience providing customer service in an academic library setting;
•Excellent people skills and customer orientation;
•Demonstrated ability to plan, document and complete projects;
•Strong knowledge of current trends in library resource sharing;
•Strong teaching and presentation skills;
•Flexibility and adaptability;
•Creative and analytical thinking;
•Demonstrated initiative; and
•Strong interest in professional development.
Preferred Qualifications:
Experience, education or achievement in any of the following areas:
•Library outreach services
•Library instruction
•Information Technology support services
•Art history, museum sciences or exhibits
The UC Merced Library meets the diverse research, teaching, and public service needs of UC Merced researchers by providing targeted, quality collections, and relevant services that effectively and efficiently support the research lifecycle of finding, using, creating, and managing information. The Library seats approximately 1000 people and is housed within the Kolligian Library building, a 100,000 square foot facility that contains multiple campus departments in addition to the library.
The Library seeks a highly energetic professional who will serve as the public face of the Library and ensure the highest quality customer services by leading and assessing the performance of career staff and student employees. The successful candidate will be a diplomat and a problem solver who works effectively with students, faculty, researchers, and staff to meet their instruction and research needs.
The Access Services Librarian manages the Library’s customer service units including Library Services and Interlibrary Services. Reporting to the Associate University Librarian for Library Operations, the Access Services Librarian investigates and evaluates current and changing trends in Access Services, applies acquired knowledge and expertise to improve workflows and services. The Access Services Librarian recommends policies and practices that improve and enhance a sustainable customer service model for the Library. Diplomatically responds to library user concerns, complaints, and suggestions. Strives to ensure the highest quality customer services standards by leading and assessing the performance of 6 FTE career staff and over 30 student employees.
The incumbent will participate in library professional activities at the local, UC systemwide, and national levels. Additional duties include management of the library’s exhibits program, assessment of library services, participation in reference services, and outreach and instruction.
Required Qualifications:
Applicants must possess the following:
•MLS from an ALA-accredited Library/Information Science program or equivalent experience or advance degree in information science or related field;
•A minimum of three years of experience providing customer service in an academic library setting;
•Excellent people skills and customer orientation;
•Demonstrated ability to plan, document and complete projects;
•Strong knowledge of current trends in library resource sharing;
•Strong teaching and presentation skills;
•Flexibility and adaptability;
•Creative and analytical thinking;
•Demonstrated initiative; and
•Strong interest in professional development.
Preferred Qualifications:
Experience, education or achievement in any of the following areas:
•Library outreach services
•Library instruction
•Information Technology support services
•Art history, museum sciences or exhibits
Requirements
Documents
- Cover Letter
- Curriculum Vitae - Your most recently updated C.V.
- 3-5 Page Writing Sample
- Misc / Additional (Optional)
References
3 references required (contact information only)
How to apply
- Create an ApplicantID
- Provide required information and documents
- If any, provide required reference information
Get started: press Apply Now
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