Rohnert Park - Sonoma State University - Access Services Manager (Administrator I)

http://web.sonoma.edu/jobs/

Salary
Based on qualifications and experience; not to exceed $7,084/month.

Closing Date
Open until filled. For full consideration, please submit application, along with cover letter and resume, by 8 am on January 16, 2020.

Responsibilities

Reporting to the Dean of the Library, the Access Services Manager provides management and guidance for circulation, reserves, and resource fulfillment (interlibrary loan) services, and supervises regular and student personnel. Major duties of the position include, but are not limited to, the following in support of Library Administration:

• Provides management and direct supervision for Access Services, which includes employees and student assistants in circulation, including staff and student assistant scheduling; course reserves; and resource fulfillment services. Organizes and monitors the workload and staffing of the unit to provide services responsive to user needs. Convenes regular meetings of the Access Services group. Facilitates access to appropriate development opportunities for unit staff.
• Provides management and direction for the Access Services student assistant program, including recruitment, training, supervision, and evaluation.
• Participates in assessment of circulation, resource fulfillment, reserves, and building usage.
• Serves on the Library's Emergency Preparedness Team, which regularly reviews and updates the Library's disaster preparedness and response policies and procedures.
• Serves as the point of contact for compliments and complaints related to access services, tours of the library, and community borrower inquiries.
• Collects and analyzes a variety of access services data, and uses this data to guide decision-making.
• Recommends adopting new services, adapting existing services, and sunsetting obsolete services to meet user needs.
• Works closely with other library personnel on introducing, revising, or sunsetting Access Services policies and procedures.
• In partnership with the Collections Librarian, coordinates the activities of Access Services to maximize the accessibility of the collections for use by the Libraries' clientele, while maintaining concern for proper care and preservation of library material.
• Represents SSU on regional and statewide access services committees and membership groups. 
• Represents the Library on relevant campus groups and committees.
• Performs other secondary duties as assigned.

Qualifications

This position requires a minimum of three years' experience in access services or equivalent experience, including 2 years of progressively responsible and applicable management and/or supervisory experience.  Bachelor's degree in any field, or equivalent combination of education and experience to provide the required knowledge, skills and abilities to perform the duties of the position. Higher education experience highly preferred.

Demonstrated knowledge or experience of access services functions (circulation, reserves and interlibrary borrowing/materials delivery) and the library management systems that support them is required. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, personnel scheduling software, and PeopleSoft preferred. Knowledge of current issues and opportunities in enhancing access to library collections and services is preferred.

Must have strong organizational skills and the ability to manage multiple projects and competing priorities simultaneously, adjusting quickly to changes needed on a daily basis. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Must have demonstrated commitment to diversity and understanding of the contributions a diverse workforce brings to the workplace. Must have strong user centered public service philosophy, with excellent interpersonal and communication skills. Must be able to accept constructive feedback and work cooperatively in group situations.

Qualified candidates must submit the following to be considered:

1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)

2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)

The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process.