Dominguez Hills - California State University - Resource-Sharing Assistant (Library Services Specialist II)

https://careers.csudh.edu/en-us/job/526248/resourcesharing-assistant-library-services-specialist-ii

Salary

3,551 - $6,402 per month

Close Date 

06 Apr 2023 Pacific Daylight Time

About the Department/Position

Under the general supervision of the Associate Dean, and working closely with the Resource-Sharing Coordinator and the User Services Coordinator, the Resource-Sharing Assistant provides support and assistance to the Resource-Sharing Coordinator and contributes directly to the daily workflow of the resource-sharing lending and borrowing functions. As a member of the User Services Team, the Resource-Sharing Assistant will also provide excellent customer service at the public service desks and assist in other daily operational activities of the department as needed.

Employee may be required to work a variety of work schedules including evenings and/or weekends contingent on operational needs.

Overview of Duties and Responsibilities

• Works collaboratively with other User Services staff and student assistants to help with resource-sharing activities.
• Contributes to the processing and fulfillment of all incoming borrowing and lending requests.
• Assists with the shipping of materials to and from other libraries.
• Communicates effectively with resource-sharing personnel at other libraries, Chancellor's Office and vendors (e.g. OCLC, Ex-Libris, etc.), as well as resource-sharing patrons.
• Verifies bibliographic citations using appropriate reference and online resources.
• Contributes to the implementation and testing of new resource-sharing applications, upgrades and/or projects.
• Proposes needed changes to policies, procedures, workflows, and automated systems as needed.

Minimum Qualifications

High school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent combination of experience and education.

Knowledge, Skills, and Abilities

• Thorough knowledge of resource-sharing borrowing and lending policies and procedures and applicable work methods.
• General knowledge of online databases and systems and the ability to perform complex searches.
• Demonstrated problem solving and research skills, including the investigation of complex problems requiring the analysis and interpretation of information.
• Full proficiency in the use of ALMA, OCLC and ILLiad.
• Ability to effectively provide lead work direction and training to student workers and an understanding of employment and payroll procedures related to student workers.
• Knowledge of library operations, materials, services, policies, and procedures.

Preferred Qualifications

• Three years experience in a California State University Library or other academic, research or public library.
• Three years experience as a library assistant.