https://www.calopps.org/roseville/job-20227323
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Description
NOTE: THE RECRUITMENT DATE HAS BEEN EXTENDED TO CLOSING ON MAY 13, 2022 AT 5:00 PM.
LIBRARY PAGE
Part-time, Temporary
SALARY: $15.00 to $18.23 hourly
FINAL FILING DATE: We are accepting applications until closing at 5:00 pm, April 15, 2022. PERS retired annuitants are not eligible to apply.
IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.
THE POSITION
The Human Resources Department is accepting applications for the temporary and part-time position of Library Page in the Parks, Recreation & Libraries Department. The normal work schedule will vary depending on the Library operating schedule, and may include evenings and weekends. This position is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year.
The City of Roseville promotes a no smoking atmosphere.
THE CITY
The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:
- Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
- Build trust: Ensure honesty and integrity to gain confidence and support of others.
- Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
- Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
- Collaborate inclusively: Build effective working partnerships, alliances, and teams.
- Make quality decisions: Make sound, timely decisions and recommendations.
- Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.
THE DEPARTMENT
The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.
- Take Pride - We’re proud of the services that we provide to our residents.
- Be Creative - We encourage an environment that allows for passion and innovation.
- Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
- Work as a Team -Teamwork makes us stronger, more efficient and adds value to our department.
- Make it Fun - We celebrate our co-workers, achievements and successes.
DEFINITION
To perform a variety of duties related to performing basic clerical and/or technical library functions.
EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:
- Assist customers with circulation services, use of public computers and copier, locating library materials and promoting library programs.
- Register customers and collects payments for Parks, Recreation & Libraries classes and events.
- Shelve, sort, shift, and file library materials and deliver them to the proper sorting area following established procedures.
- Check materials in and out; bring damaged materials to the attention of a supervisor.
- Use office equipment and personal computer to perform simple clerical tasks.
- Promote and enforce safety procedures.
- Assist with program and event delivery; set up and take down; check in program participants; distribute program materials.
- Build and maintain positive working relationships with co-workers, other City employees, volunteers and the public using principles of good customer service.
- Perform related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
- Modern office equipment, computer hardware and software.
- Basic math and English usage, spelling, grammar, punctuation, alphabetizing and indexing.
- Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
Ability to:
- On a continuous basis, sit at desk and/or stand at counter for long periods of time; bend, twist and reach, stoop, kneel and squat while shelving, opening boxes or moving equipment. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weighing of 45 pounds or less.
- Make accurate mathematical computations.
- Write and use a keyboard to communicate and enter data and maintain accurate and up-to date records.
- Use carts to move library materials.
- Retrieve materials from high/low shelves.
- Assist in training library pages and volunteers.
- Understand and translate City and Library policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
- Communicate effectively, concisely, and tactfully with customers and staff both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Understand and carry out written and oral directions.
- Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
- Respond to emergency situations in a calm and effective manner.
EXPERIENCE AND TRAINING
Experience:
- No experience required. Six months of general customer service experience or the equivalent in library employment is desirable.
Training:
- Equivalent to the completion of the eleventh (11th) grade or sixteen (16) years of age.
License or Certificate:
- Possession of a valid California driver’s license by date of appointment.
Note: Minors may have preclusions or restriction in duties assigned pursuant to 29 CFR §570.
SUPPLEMENTAL QUESTIONNAIRE
- Describe a successful project you completed as part of a team. What role did you play in the outcome?
- How many years of experience do you have performing clerical tasks in support of library operations?
- None
- Less than a year
- 1-2 years
- 3-4 years
- 4-5 years
- 6+ years
- Describe a time when you were required to prioritize tasks to complete a project. What methods did you use to prioritize/organize your work?
- Describe your customer service philosophy.
- The Library may be staffed the hours below; please list your availability during these hours.
- Monday – Wednesday: 8am-6pm
- Thursday – Friday: 8am-5pm
- Saturday: 8am-4pm
SELECTION PROCESS
Applications will be screened by the Human Resources Department for minimum qualifications. Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.
THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.
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