Tuesday, February 19, 2019

San Jose - San Jose State University - Outreach and User Engagement Librarian


This position will remain open until filled.

Salary Range
Commensurate with qualifications and experience.

Description
The Dr. Martin Luther King, Jr. Library seeks an innovative and creative librarian to provide leadership in the area of outreach and user engagement. Working collaboratively with library and campus groups, the Outreach and User Engagement Librarian will be responsible for the development and implementation of programming, activities, and projects designed to improve the overall user experience and increase awareness and use of the University Library’s collections, services, and facilities. As a faculty member, the incumbent engages in library and university governance and scholarship, which includes research, scholarly, and creative activities required for tenure and promotion. The Outreach and User Engagement Librarian will serve as a liaison to subject area(s), as assigned.

Responsibilities
Leads, plans, designs, and coordinates the library’s programming, workshops, and/or events to communicate the library’s value to stakeholders.

Identifies and implements best practices for more effective delivery of user services to students, faculty and other constituents and works with library and campus partners to implement library engagement programs.

Use skills and knowledge concerning usability to understand and improve the physical and digital library user experience

Utilizes user input to collaborate on and contribute to the development of innovative user services.
Researches and shares knowledge regarding recent trends and developments in outreach, reference services, and user engagement to improve service and operations delivery.
Coordinates with various stakeholders in the implementation and development of library, campus, and joint initiatives.
Compiles monthly, quarterly, and annual statistical reports for outreach and user engagement activities.
Builds a record of progressive scholarly and professional achievement to fulfill the University requirement of retention, tenure, and promotion.

Participates in the library liaison program, providing services to assigned departments.

Candidate must demonstrate awareness and experience understanding the needs of a student population of great diversity – in age, cultural background, ethnicity, primary language and academic preparation – through course materials, teaching strategies and advisement.
Required Qualifications
Master's degree from an ALA accredited program or equivalent is required at time of appointment.
Excellent oral and written communication skills and interpersonal skills.

Demonstrated ability to work with diverse populations, as gained through cross-cultural study, training, teaching or other comparable experiences, for the provision of user-centered services, systems and programs.

Evidence of potential to maintain an ongoing program of scholarly research and professional development at appropriate levels.

Experience and/or coursework in collection development, reference service/research consultation and information literacy/instruction.

Experience and/or coursework incorporating current and emerging technologies into instructional and informational services.

Experience and/or coursework in improving services and user experience

Preferred Qualifications
Demonstrated ability to work collaboratively with public and academic librarians and staff, teaching faculty, and students in a rapidly changing information environment.

Demonstrated ability to plan, design and implement innovative projects or services, including community outreach programs.

Demonstrated ability to devise and carry out usability studies to improve services and user experience

Demonstrated ability to develop user-centered services and promotional materials 

Experience or coursework with library resources relevant to the research, teaching, and learning of art; education; health professions; or science, technology, engineering, and mathematics.

Undergraduate or graduate degree or equivalent training/work experience in art; education; health professions; or science, technology, engineering, and mathematics.

Proficiency with social media platforms to conduct outreach.

Experience in assessment to ensure continuous evaluation and improvement.

Application Procedures
For full consideration, upload a) letter of interest, b) curriculum vitae, c) research plan, and d)  list of three (3) professional references with contact information by March 10, 2019 to  http://apply.interfolio.com/59977.

Please note: Original transcripts of terminal degree will be required of applicants invited to an on-site interview. Three (3) letters of recommendation will be required for appointment.

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