Palo Alto - Stanford University - Library Evening Operations and Course Reserves Specialist

https://careersearch.stanford.edu/jobs/library-evening-operations-course-reserves-specialist-5442?src=JB-10064

Work Schedule
Academic Year
Sun - Thur: 5PM-2AM

Academic Year Intersessions & Summer session
Sun: TBD
Mon-Thu: 1PM-10PM

Summary 
The Access Services department at Stanford Libraries seeks a creative, energetic, and focused individual to fill the role of Library Evening Operations and Course Reserve Specialist.
The Evening Operations and Course Reserve Specialist will work at the Circulation & Privileges desk at Stanford’s Cecil H. Green Library providing excellent customer service by ensuring the proper flow and availability of library materials to users, charging and discharging library and course reserve materials, answering questions, providing technical and computer assistance, issuing access and borrowing cards to affiliated scholars and fee borrowers, and taking payment for library fines and fees. S/he will be called upon to successfully interpret and communicate SUL policies and procedures and develop a rich and varied knowledge of SUL resources and University services.

In support of Course Reserves, the Specialist will process materials for Course Reserves, update students and faculty about the status of requested materials, and perform inventory management of the Course Reserves Collection. S/he will also assist in compiling department statistics.

JOB PURPOSE
The Library Specialist may be assigned several duties within one or more functional areas of the library. Performs tasks under general supervision, exercising some initiative. May supervise hourly employees and oversee the day-to-day operations of a branch library or library

Minimum Education and Experience Required
Two-year college degree plus one or more years of experience in an academic library, or equivalent combination of education and relevant experience.

Knowledge, Skills, and Abilities:
• Experience with direct interaction with patrons
• Demonstrated supervisory experience
• Demonstrated computer literacy with word processing, spreadsheets and communication software such as email
• Demonstrated interpersonal and organizational skills
• Able to apply judgment in choosing procedures and evaluating alternatives
• Demonstrated ability to perform detailed tasks accurately and efficiently
• Possess strong communication skills in English
• Demonstrated ability to be flexible and work well under pressure
• Record of excellent attendance