Sonoma - Sonoma County Library - Library Specialist, Multiple Locations

https://www.calopps.org/sonoma-county-library/job-18139011

CLOSING DATE:
Continuous Recruitment – First review of applications will be on Monday, April 23, 2018 

SALARY RANGES:
$20.38 to $25.46 per hour

Description
* Pending classification study

THE POSITION:
Please see the attached job specifications for full details about this position, which may be limited to the duration of the Summer Reading program.

Positions are available in the following Library branches, and possibly throughout the Library system (applicants must be able to work at these locations):

    Cloverdale
    Guerneville

TYPICAL DUTIES include, but are not limited to:
    Advises patrons of library policies, procedures, and services in person and over the telephone with a friendly and helpful attitude
    Registers patrons, enters patron information into library database and issues new or replacement library cards with accuracy; updates patron records; communicates with the patron about the procedure and explains rationale positively when denials are required
    Listens attentively to patron’s questions about library account and answers in a calm and professional manner
    Recognizes when a question needs to be directed to reference staff
    Proactively collects fines and payments for lost materials
    Assists patrons with the use of public computers and other electronic equipment
    Efficiently and accurately balances daily cash and prepares deposit
    Readily and proficiently uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; successfully incorporates the use of RFID and the StaffLink into daily circulation workflow
    Efficiently receives and processes requests and reserves
    Quickly and accurately sorts returned books
    Processes magazines and gift books in a neat and timely manner; keeps magazines, periodicals, telephone books and other materials current
    Readily provides clerical assistance to Librarians and other staff

MINIMUM QUALIFICATIONS:
Equivalent to the completion of the twelfth (12th) grade and one (1) year of clerical and office support work. An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience.

DESIRED SKILLS AND ABILITIES:
    Ability to remain tactful when working with the public
    Close attention to detail
    Ability to work independently while following established procedures
    Bi-lingual skills in Spanish desirable

APPLICATION PROCESS: 
Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

EMPLOYMENT INFORMATION:
Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

Ideal Candidate
Knowledge and Abilities

Knowledge of: basic practices and procedures of public library systems; standard office practices and procedures, including filing and the operation of standard office equipment; standard telephone use and etiquette; principles and practices for dealing with the public; business arithmetic; basic computer applications related to the work; record keeping practices; some knowledge of books, authors and library practices is highly desirable.

Ability to: learn library policies and patron and office procedures; learn various computer operations and how to use library and other online software programs; understand and follow written and oral instructions; organize own work and set work priorities; make accurate arithmetic calculations, including collection and accounting for money; collect, search, process and interpret basic data; interpret, apply and explain library policies and procedures; establish and maintain effective working relationships with those contacted in
the course of the work.

Minimum Qualifications
Education: Two years of college coursework or two years of office support work which has
involved dealing with the public.
Experience: Experience in using computer systems is high desirable.