Salary: $19.00 - $24.25 Hourly
Employment: Regular Part-Time (21 hours per week)
To apply, visit http://sunnyvale.ca.gov/Departments/HumanResources/GetaJobwiththeCity.aspx
If interested in this position, you should apply as soon as possible as only the first 100 qualified and complete applications will be considered.
Under general supervision of an assigned supervisor, performs a wide variety of clerical tasks of moderate difficulty in support of library operations and programs; and performs related work as required.
The position of Library Specialist III is the highest level in the series. This classification provides clerical support for Library operations and programs by receiving and responding to patron questions, performing circulation duties, and performing duties related to the opening and closing of the Library. This classification differs from the lower-level classification of Library Specialist II in that the Library Specialist II performs the more routine duties.
Essential Job Functions:
(May include, but are not limited to, the following):
- Performs circulation duties including checking library materials in and out using either manual or automated circulation systems; receiving and responding to patron questions regarding circulation rules and procedures, issuing library cards, receiving fines and fees, and updating patron records.
- Performs daily start-up and closing operations for the library’s computerized circulation system including setting up and taking down self check out machines, logging on and off computers and restocking circulation desk.
- Performs simple operations for updating or blocking certain fields in a patron's record and performs related work on the on-line system.
- Provides assistance and training to patrons on the use of the Technology Center; troubleshoots public access computer issues; and responds to patron questions regarding computer usage.
- Uses the on-line system to search for library materials and patron information.
- Assists in receiving and resolving patron complaints and questions.
- Processes new library materials; applies labels and creates packaging; programs RFID tag and enters information into circulation system.
- Deletes and discards outdated and damaged library materials from circulation system.
- Processes and shelves holds
- Types routine correspondence.
- Mends books, media and audiovisual library materials; corrects call number labels and barcodes; reviews and resolves issues related to media playability.
- Maintains department’s processing manual.
- Performs simple maintenance on library equipment and machine as needed.
- Delivers library materials to homebound residents and offsite locations.
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper, books, carts and documents weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.
Education and Experience:
The minimum qualifications for education and experience can be met in the following way:
Graduation from high school or tested equivalent; AND,
Two years of clerical, customer service or library work experience.
- Library circulation principles.
- Modern office equipment and designated specialized computer software and operating programs.
- Cash handling techniques.
- Principles of alphabetical and numerical filing.
- Advanced customer service principles.
- Make simple calculations.
- Carry out routine clerical and library procedures.
- Consistently apply policies and procedures according to available guidelines.
- Handle records accurately.
- File alphabetically and numerically.
- Operate modern office equipment and applicable software.
- Receive, research and resolve customer questions.
- Provide excellent customer service to the public and City employees.
- Understand and follow written and oral instructions.
- Communicate effectively, both orally and in writing.
- Establish and maintain and promote positive and effective working relationships with employees and the public.
- Demonstrate initiative and exercise good judgment in the performance of duties.
- Apply the operations, policy and procedures of the Library.
- Work independently and as a team member; recognize and set priorities and meet deadlines.
- Observe safety principles and work in a safe manner.
Work irregular hours, evenings and weekends as required.
Possession and continued maintenance of a valid class C California driver’s license and a safe driving record.
Extensive customer service experience
Coursework in Library Science
Ability to speak other languages that represent the demographics of the community.
A copy of your California Department of Motor Vehicles (DMV) record printout is required for this position. The due date for submission of the DMV record printout is the same as the application deadline of Tuesday, December 15, 2015 at 5:00 pm. Your DMV printout must be current, dated within 30 days of your application.
If you are an out of state applicant, please submit a copy of your state's DMV record printout by the application deadline of Tuesday, December 15, 2015 at 5:00 pm. You will be required to possess and present a valid California Class C driver's license at the time of appointment.