CSU Monterey Bay - Digital Resources Support Specialist - Full Time

Open Date          10/07/2016

Working Title     Digital Resources Support Specialist

Classification      Library Services Specialist II

Department Name          Library

Job Number       MB2016-PC2240

Status   Open Until Filled

Priority Screening Date  10/28/2016

http://csumb.peopleadmin.com/postings/2194

PURPOSE:

Under the general supervision of the Library Dean and day-to-day work direction of the Electronic Resources Coordinator, the incumbent works to provide support for digital repositories, archival collections, metadata services, and the integrated library management system.

Minimum Qualifications               

• Completion of a high school diploma or equivalent certification and two to three years of related library and/or clerical experience or an equivalent combination of experience and education.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

include, but are not limited to, the following:

• Provides ongoing support for library digital repositories (e.g., the capstone and thesis repositories), including appropriate and timely communication with University stakeholders.
• Uploads new materials into repository systems in a timely manner
• Migrates data from legacy systems to new systems as needed
• Develops and documents procedures
• Monitors quality of repository materials
• Documents communication between content creators and the Library
• Provides support for library archives and special collections.
• Digitizes analog content.
• Transfers digitized content to appropriate systems.
• Participates in metadata creation to facilitate access to digital content
• Provides appropriate assistance to archives and special collections users
• Provides support to the Bibliographic Services unit.
• Participates in the processing and loading of MARC records into the integrated library system
• Learns Acquisitions, and Cataloging functions, and provides support to those areas
• Develops familiarity with Interlibrary Loan processes
• Collaborates, as appropriate, with library personnel in all areas of the library, in support of their work.
• Assists library staff users with applications, software packages, integrated library system clients, and reporting features.
• Generates reports from library systems.
• Gathers statistics, maintains records and provides reports in support of library services.

Other Functions:

• Participates in programs, services, Library-wide meetings, work-groups, and campus initiatives as needed.
• Perform other job-related duties and special projects as assigned.

WORK ENVIRONMENT:

• Office environment with standard equipment and tasks.  Position requires working at a computer and desk for extended periods of time.

Knowledge, Skills and Abilities  

• General knowledge of library collection organization and classification scheme and ability to interpret bibliographic records. Working knowledge of institution’s and library’s policies and practices associated with the ethical use of and access to library and on-line resources.  Basic knowledge of national standards and guidelines pertaining to libraries, including working knowledge of institution’s standards pertaining to copyright and intellectual property protection and the ability to source and apply such policies and standards to avoid potential violations.

Skills: 

• Full proficiency in all technical aspects of work assignments including a thorough knowledge of functional area policies and procedures and applicable work methods. 
• Full proficiency in the use of automated library system(s) and subsystem(s).  
• Demonstrated problem solving and research skills to address standard and non-standard work problems. 
• Effective communication and interpretive skills to be able to assist in resolving patron problems and complaints, assess patron information needs, and orient and guide patrons in use of library resources.

Ability to:

• interpret library unit’s policies and procedures and apply them accurately in performing work functions, as well as the ability to evaluate procedures and recommend changes; fully utilize standard and non-standard features of various on-line resources and standard desktop software packages, such as word processing and spreadsheets, to perform technical work or assist patrons.  
• Demonstrated ability to compile and present information in an organized manner.

Required/Specialized Skills         

• Experience in the functional areas of technical services.  A strong customer service attitude and commitment is essential.  Ability to establish and maintain cooperative working relationships within a diverse, academic environment. Demonstrated ability to address the essential functions associated with this position including knowledge and abilities identified above.

Preferred Qualifications               

• Equivalent to a bachelor’s degree and experience working in an academic library. Experience with a digital repository in a library context and working with digital archives.  Demonstrated initiative and adaptability to change. Experience working in a diverse and multicultural environment in an academic setting. Technical fluency with Microsoft Office Professional Suite, spreadsheets, Google mail and calendaring programs. Demonstrated understanding of and commitment to CSUMB’s Vision.

Compensation and Benefits       

• $3,101 to $5,369 per month with an anticipated hiring salary at or near entry level.  CSUMB offers an attractive employee benefits package, CSU Benefits R09.  The University Corporation at CSU Monterey Bay also provides access to affordable campus housing, Employee Housing.

How to Apply    

For full consideration, submit the required documents by 5:00 p.m. on the priority screen date listed above.  For assistance or if you require an accommodation, please call (831) 582-3389

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