Sunnyvale Public Library - Library Assistant - Full Time

Closing Date/Time:          Thu. 11/03/16 5:00 PM Pacific Time

Location:             Sunnyvale, California

The final filling date is Thursday , November 3, 2016 at 5:00 pm or after receiving 100 qualified applicants, whichever is first.

https://agency.governmentjobs.com/sunnyvale/default.cfm?action=viewJob&jobID=1554279

DESCRIPTION

• The City of Sunnyvale is seeking to fill the position of Library Assistant with a friendly, confident, energetic, and highly motivated individual with great customer service, technical and interpersonal skills.
• The ideal candidate will have experience working closely with the public and coordinating workflow in a fast paced library circulation environment. They will possess leadership and supervision skills and demonstrate the ability to provide excellent customer service to members of the public and staff alike.
• The Library Assistant will perform responsible paraprofessional and technical library duties and work under the direction of Management staff.  With experience, Library Assistants assume greater initiative and independence of action in responding to the needs of patrons, working with library materials and providing support as lead staff in the Circulation Division.

 Essential Job Functions:

(May include, but are not limited to, the following):

• Oversees a major service function in a library program.
• Leads, trains, schedules, and assists in the selection and evaluation of clerical staff and volunteers in assigned area.
• Coordinates the processing of library materials.
• Prepares and maintains library materials for the public by adding new materials to the library's online catalog and modifying and deleting item records.
• Monitors, orders and receives office supplies.
• Performs copy cataloging.
• Manages photo database and podcasts and assists with other technology related projects.
• Assists in resolving customer service issues and responding to the public in a courteous and tactful manner.
• Establishes and maintains accurate records and files.
• Participates in special projects.
• Operates integrated library system.
• Assists in developing procedures.
• Operates standard office equipment.
• Processes daily cash receipts and prepares bank deposits.
• Provides customer service to patrons in library and over the phone and via email, including basic reference advisory service using a variety of search tools.
• Assists public with and troubleshoots basic technology issues.
• Monitors and troubleshoots automated materials handling system and check-out machines.
• Assists in updating signage, printed materials and Web site.
• May interpret library policies in assigned areas to library staff and public.
• Participates in meetings, committees, task forces and workshops.

Minimum Qualifications:

Education and Experience:

• The minimum qualifications for education and experience can be met in the following way:
• Graduation from high school or tested equivalent; AND
• One year of increasingly responsible library experience which includes or is supplemented by in-service training or college level courses in library science.
• Knowledge and Abilities:

Knowledge of:

• Library terminology.
• Standard library procedures, policies and organization.
• Library materials and resources.
• Integrated library systems and automatic material handling systems.
• Library functions including circulation, reference, administration and technical services.
• Record keeping and filing systems.
• Current office procedures, methods and equipment.

Ability to:

• Communicate with the public clearly, accurately and concisely, both orally and in writing;
• Perform library clerical work of moderate difficulty.
• Organize and maintain filing systems.
• Work independently without close supervision or as part of a group or team.
• Provide lead direction to others.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Learn the use of library automation systems automatic materials handling systems, and computer-based technology.
• Operate standard office equipment.
• Provide excellent customer service to the public, citizens, and other City employees.
• Sort or file alphabetically and numerically.
• Maintain records, logs and databases.
• Understand and use Dewey Decimal System.
• Follow written or verbal instructions and procedures.
• Observe safety principles and work in a safe manner.
• Operate a computer and use word processing and spreadsheet software, assisting staff as needed.

Willingness to:

• Work irregular hours, shifts and weekends as assigned.
• Licenses/Certificates
• Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternative transportation as approved by the hiring authority.

DESIRABLE QUALIFICATIONS

• Ability to speak other languages that represent the demographics of the community.

Salary:   

$24.55 - $31.33 Hourly $1,963.77 - $2,506.32 Biweekly $4,254.83 - $5,430.36 Monthly $51,057.97 - $65,164.32 Annually

WORKING CONDITIONS

• Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal service. The position also requires the ability to climb stools and ladders, work in dry, dusty or humid conditions, and reach above shoulder height. The need to lift, drag and push files, paper and documents weighing up to 25 pounds, as well as the ability to push and pull carts weighing more than 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.