Close Date
November 8, 2019
Salary
$18.99 per hour to $23.07 per hour
SUMMARY
Class specifications are intended to present a descriptive
list of the range of duties performed by employees in the class. Specifications
are not intended to reflect all duties performed within the job; however, any
additional duties will be reasonably related to this class.
Under general supervision, performs a variety of routine
clerical duties in support of the various sections/functions of the library;
checks materials in and out of the library; provides general assistance to
library patrons; distributes library cards; collects fines as necessary; and
provides interlibrary loan services between campuses.
The following duties are typical for this classification.
1. Assists students, instructors, and other patrons at the
circulation desk or other assigned library desk area; checks out books,
computer cards, software, and other library materials; checks in library
materials and prepares/processes materials for return to the circulating
collection; registers new patrons; inputs accounts and issues library cards.
2. Selects and prints patrons documents from print servers;
collects and receipts monies collected for printouts.
3. Answers routine questions and provides information to
patrons; directs patrons to librarians and others when necessary.
4. Receives, processes, and records overdue fines; provides
printouts for students; counts, balances, and records money received.
5. Provides interlibrary loan services between campuses;
gathers and sends materials; receives and notifies requestors that
books/materials are available.
6. Operates and maintains a variety of equipment including
computer terminals, printers, copiers, registers, microfilm reader, and related
equipment; performs minor repairs as necessary.
7. Repairs materials as directed; glues, re-labels, or tapes
books as necessary; replaces pages and performs minor binding repair as
necessary.
8. Answers telephones, takes messages, and/or transfers calls
to appropriate personnel.
9. Duplicates audio and video tapes; duplicates other
audio-visual materials onto a medium other than the original as necessary.
10. Opens and closes the library according to established procedures
as assigned.
11. Trains and provides work direction to student
assistants; assists other library personnel as directed.
12. Perform related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability
required to enter the job and/or be learned within a short period of time in
order to successfully perform the assigned duties.
Knowledge of:
• Operations of a library.
• Clerical and general office assistance and support duties
applicable to a library.
• Basic circulation policies, procedures, and terminology.
• Office procedures, methods, and equipment including
computers and applicable software applications.
• Principles, practices, and procedures of record keeping.
• Operating characteristics, care, and minor repair
techniques for a variety of library equipment including computer terminal,
typewriter, printer, copier, microfilm and microfiche readers, and audio
cassette recorders.
• English usage, grammar, spelling, punctuation, and
vocabulary.
• Principles and techniques of customer service.
• Telephone procedures, techniques, and etiquette.
• Basic mathematical concepts.
Ability to:
• Provide assistance and respond appropriately to requests
and inquiries from students, staff, faculty, or the public
• Effectively present information in person or on the
telephone.
• Perform a variety of library support duties and activities
of a general clerical and routine technical nature in support of the assigned
library program area or function.
• Learn library practices and procedures.
• Learn the location of materials in the library.
• Perform routine clerical duties in support of the Library
operations and services
• Operate office equipment including computers and supporting
software applications.
• Adapt to changing technologies and learn functionality of
new equipment and systems.
• Deal with irate patrons in a calm manner.
• Type at rate of speed necessary for successful job
performance.
• Work cooperatively with others.
• Train and provide work direction to others.
• Maintain accurate and complete records and files.
• Work independently with little direction.
• Understand and follow oral and written directions.
• Communicate clearly and concisely, both orally and in
writing.
• Establish and maintain effective working relationships
with those contacted in the course of work.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must
be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard
office setting.
Physical: Primary functions require sufficient physical
ability and mobility to work in an office setting; to stand or sit for
prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach,
and twist; to lift, carry, push, and/or pull light to moderate amounts of
weight; to operate office equipment requiring repetitive hand movement and fine
coordination including use of a computer keyboard; and to verbally communicate
to exchange information.
Vision: See in the normal visual range with or without
correction; vision sufficient to read computer screens and printed documents;
and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without
correction.
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