Wednesday, May 20, 2015

Palo Alto - Library Services Manager

Job Title:  Library Services Manager - Digital Initiatives
Closing Date/Time:          Fri. 06/05/15 5:00 PM Pacific Time

$36.75 - $55.12 Hourly
$6,370.00 - $9,554.13 Monthly
$76,440.00 - $114,649.60 Annually

Job Type:             Regular Full-Time

Location: Mitchell Park Community Center and Library, 3700 Middlefield Rd, Palo Alto, California

Reports To:         Division Manager
Supervises:         YES

Purpose of Classification: 
Under direction of the Assistant Direction/Division Manager, the Library Services Manager is responsible for planning, organizing and managing the activities and supervising the staff of a service area and/or one or more facilities in the public services division of the Library.

Distinguishing Characteristics:
This classification is at the management level in Library Services. Typically supervises and manages a library facility or major service area, and in addition to performing the essential duties of the Manager ofLibrary Services, performs the essential duties of all Library classifications as needed. Duties may vary depending upon specialized level of assignment.

 Essential Duties:
  • In addition to functioning as Library Services Manager for Palo Alto City Library, the successful candidate has the following major duties and responsibilities:
  • Manages day-to-day operations of the Library’s eBranch, providing direction to staff that maintains eBranch and/or work on projects to improve functions of eBranch.
  • Provides leadership in the ways of using technology to serve customers inside and outside library buildings. Specifically,
  • works with members of Library Management Team and other key stakeholders to develop policies, procedures, workflows and a sustainable approach for virtual branch and reference services
  • works closely with the Division Manager to develop operation priorities for the virtual branch that support the strategic goals of the Library
  •  leads the process of promoting and training library staff and public on new services and products
  • works both independently and with the rest of the virtual branch and reference teams to execute both large and small-scale projects in a timely and efficient manner. This includes development, implementation, and maintenance of online products, digital resources and applications from a combination of existing and new tools and frameworks.

Minimum Qualifications:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities, which would typically be acquired through:
  • Master's degree from an ALA-accredited Library School of Information Science Program or equivalent degree and five years of related experience.
  •  Ideal Candidate:
  • Loves to work with cutting-edge technologies, enjoy being challenged on a daily basis and eager to learn new skills. Be passionate about building solutions and solving problems.
  • Has an eye for quality of services library staff provides as well as quality of a large range of products vendors provide. Has a strong work ethic and likes to have fun while juggling multiple projects.
  • Has excellent analytical, oral, and written communication skills, especially the ability to convey and explain to non-technical audiences the importance and impact of technology trends and issues relevant to the Library's service goals.
  • Has knowledge and experience with web development or technology support in a library setting. Has experience in testing and debugging issues across multiple browsers and a variety of devices.

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