Thursday, March 2, 2017

Sacramento - Sacramento Public Library - Library Supervisor I

Library Supervisor I Eligibility List (Bilingual Preferred)
Filing Deadline: 5pm on Thursday, March 9, 2017

Close Date: Mar 9, 2017
Salary: $26.59 - $35.63 Hourly
Pay Range: $26.59-$35.63 per hour (DOE)

Questions:  Human Resources or call 916-264-2758. 5% additional bilingual pay for fluent, qualified employees
Sacramento Public library is seeking candidates (bilingual preferred) for our library Supervisor I eligibility list.  If you are committed to public service, comfortable with providing programming for all ages, and want the opportunity to grow in a supervisory career path, this is an excellent opportunity for you.
The ideal candidate will demonstrate an affinity for people of all ages, is passionate about establishing community partnerships, genuinely enjoys serving a diverse population base and has a passion for libraries and the powerful impact they can have on a community.
If you possess excellent customer service skills, are flexible, engaged, creative, and committed, we’d love to hear from you.
Come join our collaborative and creative team of professionals. We are the fourth largest library system in California, serving one of California’s most diverse areas. Our 28 locations include urban, suburban and rural branches.  We offer supportive colleagues, competitive salaries, and a chance for you to shine. We are creating a new eligibility list that will be used to staff library Supervisor I openings that occur within the next 6-12 months.
The library Supervisor I supervises all services and operations of a small neighborhood branch library, mobile library or other library unit.  Experience in working with children or teens is essential.

Essential Functions:

Supervises all operations and services of a small branch library, mobile library or library unit; monitors budget and expenditures, identifies problems and needs, develops and presents programming;

Establishes procedures for effective small branch library, mobile, or library unit operation; conducts staff meetings and recommends changes to improve system wide operations;

Identifies challenges in the delivery of library services, recommends solutions; including scheduling, and providing new library services;

Assigns, prioritizes, schedules, and reviews the work of library staff, and volunteers assigned to the unit or branch;

Provides input for recruiting, interviewing, and recommendations for hire; trains and evaluates the work of assigned personnel according to established guidelines and procedures; works with managers to respond to personnel issues or problems;

Understands, effectively interprets and communicates library policies, procedures, and rules to library staff and customers;

Provides effective customer service to internal and external customers; resolves complex customer service issues;

Plans, organizes and delivers a broad range of programs and services to all age groups, including readers’ advisory, information services, instruction and other services;

Supervises or prepares all required reports according to established policies and procedures, including monthly statistics, cash receipts and other reports required for the effective operation of the library;

Monitors equipment and facility issues; makes budget requests for facility maintenance and enhancements and new or replacement equipment;

Coordinates repair and maintenance of equipment and facilities; monitors work orders;

Acts as a representative of Sacramento Public Library, develops and maintains positive relationships and partnerships with the public, staff, community leaders, and Friends of the Library; promotes the 
library within the community; develops and delivers presentations to community groups;

Keeps current in library practices, procedures and technology;

Uses current established professional practice to ensure that the collection in the branch or unit is up-to-date, maintained and relevant to community needs;

Attends meetings, leads and participates in various committees and team activities;

Requires regular and punctual attendance;

A valid driver’s license is required at the time of appointment and as a condition of continued employment;

A valid California Class C driver’s license is required at the time of appointment and as a condition of continued employment for the mobile library unit position; A satisfactory DMV check and alcohol/drug screen will be required prior to appointment to the mobile library unit position;

Performs other duties as assigned.
Knowledge of:

Principles, practices and procedures of assigned area of responsibility;

Principles, practices and procedures of supervision, training and performance appraisal;
Effective customer service techniques in a wide variety of situations serving a diverse customer 

Information resources, methods of research, and other resources;

Effective written and spoken communications standards;

Principles and practices of intellectual freedom and the Library Bill of Rights;

Use of equipment and software essential to the effective functioning of the library, including computers, integrated library systems and productivity software.
Skills and Abilities

Learn, understand and interpret Sacramento Public library’s policies and procedures, as well as principles, practices, and procedures in assigned area of responsibility

Ensure a positive and successful customer experience by understanding the customer’s needs, contributing to finding solutions, and delivering effective library service that is focused on the customer

Respond to and resolve customer complaints and problems in a timely, accurate, courteous, respectful and friendly manner

Plan, organize, and supervise the activities of assigned work unit including coaching, mentoring, disciplining staff; follow through effectively and efficiently;

Safely operate and drive a 2-4 ton mobile library unit vehicle;

Collect, compile, and analyze information and data;

Learn, effectively use, and train staff and others on the use of specialized library software and applications;

Prioritize and multitask;

Take responsibility for personal learning and development in order to keep up with new and emerging technologies and service innovations

Set, model and maintain a positive work environment, calm atmosphere, and effectively handle any difficult  situations which may occur;

Lead through collaboration, team building, and consultation;

Perform simple repair and maintenance on computers and other equipment;

Communicate effectively, respectfully and courteously with other staff and members of the public;

Adapt to rapidly changing technologies and customer expectations;

Education and Experience

Master’s degree in Library and Information Science from an ALA accredited college or university;

OR Bachelor’s Degree and one year of customer service experience in providing programs, information and customer service in a library or related setting;

OR Two years of college and three years of increasingly responsible customer service experience in a library or related setting.

Physical and Environmental Conditions:

Ability to stand, walk, carry, and bend from 76% to 100% of the time;

Ability to reach, stoop, squat, crouch and push carts and bins from 51% to 75% of the time;

Ability to climb, balance, kneel, pull and sit from  25% to 50% of the time;

Ability to work at waist level, between waist and shoulder level and above shoulder level from 34%
to 66% of the time;

Ability to lift and carry bins and boxes of library materials weighing up to 50 pounds 33% of the time, 20 pounds from 34% to 66% of the time and 1-10 pounds from 67% to 100% of the time.;

Ability to push/pull and maneuver book carts weighing up to 200 pounds 50% of the time;

This position requires repetitive motion of hands/wrists up to 75% to 100% of the time;

Must be able to manipulate small materials including labels, and general office tools;

Specific vision abilities for this job include close vision and the ability to adjust focus;

Work environment involves everyday risks or discomforts that require normal safety precautions typical of a library or workroom setting;

Follow all safe work place policies and procedures with regard to office equipment, accident prevention and observance of fire and building safety regulations;  

Possible exposure to angry or hostile individuals and to personally offensive library materials;
Must be able to transport oneself to assigned work location in a timely manner.

This is a full-time, represented opportunity with benefits, including: 
  • Choice of medical benefits from: Western Health Advantage, Sutter Health Plus or Kaiser
  • 2 different Delta Dental plans
  • VSP Vision Plan Options
  • Employer paid Life Insurance
  • Retirement Health Savings Plan
  • Optional ICMA 457 Deferred Compensation
  • AFLAC Supplemental Insurance
  • Optional Legal Shield/Identity Theft Protection
  • Recognition Program
  • California Public Employment Retirement System (CalPERS)
  • Tuition Reimbursement

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