South San Francisco - Supervising Library Specialist

https://www.calopps.org/ViewAgencyJob.cfm?ID=20738

Close Date: Apr 20, 2015
Salary: $4,388.00 - $5,336.00 Monthly
APPLICATION DEADLINE: 5 PM, MONDAY, APRIL 20, 2015
THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN.

Ideal Candidate:The Supervising Library Specialist is an advanced journey-level classification in the Library Assistant series and is distinguished from the Library Assistant I and II by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible duties assigned to positions in the Library Assistant class, including responsibility for a functional service area. Employees assume increased responsibility in preparing standard and specialized reports from the library’s patron, collection and circulation databases, and increased responsibility in planning, organizing and coordinating library circulation and technical services or providing specialized reference and programming services.
Ideal candidate organizes, coordinates, and directs an assigned function or program in the library such as Acquisitions, Circulation, Automated or Branch services; provides technical assistance to library programs by preparing and assisting with interpretation of routine and specialized reports from the library circulation, patron and collection database; troubleshoots reports for accuracy; works with PLAN (Peninsula Library Automated Network) as needed; assigns, supervises, and evaluates the work of subordinate staff and volunteers; and plans and  coordinates and implements library services and programs, both in the library and at local events/meetings.  Spanish language skills are desirable.
QUALIFICATIONS:  Any combination of experience and training that would likely provide the required knowledge, skills, and abilities would be qualifying. A typical qualifying background would be: Three years of library experience comparable to that of a Library Assistant II in the City of South San Francisco, including one year providing technology and functional supervision over assigned personnel.An associate’s degree from an accredited college with major coursework in library science.  Library experience may be substituted for required education on a year-for-year basis.
To review a complete job description that includes all special requirements, visit http://www.ssf.net/DocumentCenter/View/5065.

SELECTION PROCESS:  Examination process will first consist of a review of application materials and responses to the supplemental questionnaire. A  résumé may be included, but does not substitute for a completed application.  The most suitable and qualified candidates will be invited to participate in an oral interview (weighted at 100%). Upon completion of this examination, an eligible employment list will be established which will be used for the appointment to the position. Top ranking candidates placed on the eligible list will be invited to the next phase of the selection process and will consist of any or all of the following: oral interview and written exercise.
Possession of minimum qualifications does not guarantee advancement in the selection process and placement on the eligible employment list.   Appeals concerning administration of an examination must be submitted in writing within 2-business days from the date the event occurred.
Oral panel interview is tentatively scheduled for the week of May 4, 2015.
Prior to an employment offer being made, a thorough background check will be done, including a fingerprint check.  At the time employment is offered, applicants must be able to furnish proof of legal right to work within the United States.
This general announcement is subject to change. It does not constitute an express or implied contract.

Supplemental Questionnaire                    
These questions must be completed and submitted along with the City of South San Francisco Online Employment Application. Failure to respond to this Supplemental Qualifications Questionnaire will disqualify the candidate from further consideration. Omitted information cannot be considered or assumed.
Answer the questions below to the best of your ability. Your responses to this supplemental questionnaire and other application materials will be assessed for content, organization, clarity, and conciseness.             
Question 1        
The South San Francisco Public Library prioritizes a high level of customer service. What is your customer service philosophy? What customer service improvements have you implemented with your staff? Give concrete examples.            
Question 2        
The Supervising Library Specialist is responsible for direct supervision of hourly and part-time staff. Describe your successes and your challenges as a supervisor. Include the number of staff you supervised, and the length of time you supervised them.  
Question 3        
Please describe a library technology project in which you took a leadership role. What problems did you encounter? If doing this same project today, what would you do differently?
Question 4        
Describe your experience planning, organizing and coordinating or providing specialized reference and programming services or projects.