- Under general supervision, to coordinate, implement,
monitor, and evaluate learner and volunteer tutor services including
one-on-one, small-group and one-time learning opportunities.
- This recruitment requires the submission of an online
application. No paper applications will be accepted. Applicants must apply
online at www.sccjobs.org. Computers are available at the County Government
Center, 70 West Hedding Street, 8th Floor, East Wing, San Jose, CA 95110,
normal business hours, for applicants to apply online.
- Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
- The knowledge and abilities required to
perform this function are typically acquired through the possession of a
Bachelor's Degree in Education, Psychology, Communication, Humanities, Social
Science or a closely related Behavioral Science field and one (1) year of
experience as a trainer, teacher, program coordinator or program evaluator in a
literacy program, adult education program, or other community learning program.
- Recruits, interviews, trains and evaluates learners, tutors, and other supporting volunteers;
- Integrates literacy services within general library service, including participation in meetings, committees, and activities;
- Assists in developing and implementing program policies and procedures;
- Screens learners for suitability for the program, conducts intake interviews, administers ongoing assessments of learner's reading abilities, clarifies short- and long-term goals;
- Selects, orders and maintains the program's instructional and literacy-related materials;
- Provides instructions in basic computer skills and terminology; maintains the program's database and acts as the liaison with Library technical staff regarding computer issues;
- Enters and maintains accurate records on learners and tutors in the program's database;
- Matches learners with appropriate tutors; monitors, evaluates and documents progress;
- Provides tutor-learner matches with materials, support, guidance and referrals as needed;
- Monitors and evaluates program effectiveness, growth, outcomes, and retention rates;
- Prepares monthly, quarterly and annual reports;
- Manages, maintains and ensures facility and equipment are safe, secure and in working order;
- Makes presentations at workshops, trainings, and conferences;
- Facilitates workshops and small -group classes; maintains, revises and implements curriculum as required;
- Implements and oversees special learner and volunteer tutor projects including recognition events, and special celebrations;
- May provide literacy services directly to inmates in correctional facilities;
- Identifies and implements community outreach efforts, including program promotions, presentations, and participation in local meetings and events;
- Collaborates with community organizations, educators and businesses to develop partnerships for referrals, support and other mutually beneficial relationships such as memorandums of understanding, funding requests and similar activities to support literacy awareness and advocates;
- May be assigned as a Disaster Service Worker, as required;
- Performs other related duties as required.
- Principles and practices of training, instruction and project management, especially related to adult literacy and volunteer based programs;
- Library practices and procedures;
- Recruiting, interviewing and counseling techniques;
- Literacy materials, techniques and methodologies;
- Volunteer programs, organizations and community resources;
- Personal computers including word processing and other common office applications.
- Work effectively with other library jurisdictions, organizations and members of the community;
- Write reports in a clear and concise manner;
- Communicate effectively with tact and diplomacy both orally and in writing, with people of diverse backgrounds;
- Establish, maintain, and foster courteous and effective working relationships;
- Recommend, identify and procure literacy materials;
- Assess reading levels and learning progress of learners;
- Effectively match volunteer tutors with learners;
- Collect, analyze and prepare data for State grants and other reports;
- Train, guide and oversee the work of tutors and volunteers;
- Plan, organize and conduct workshops, presentations and training sessions;
- Work independently, exercise good judgment and take initiative;
- Work flexible schedule, including occasional evening and weekend hours;
- Utilize office equipment including copy machine, fax machine and printer, and operate audio-visual equipment.