SALARY: $4,395.15 - $5,342.33 Monthly
OPENING DATE: 02/09/15
CLOSING DATE: 02/20/15 05:00 PM
DEFINITION
Under general supervision, plans, develops, operates, or
leads a work unit of the library, such as circulation, cataloging, materials
acquisition, youth services, and automated system; operates and maintains the
computerized library systems; communicates with library patrons; performs
clerical and support functions; and performs other duties as assigned.
DISTINGUISHING
CHARACTERISTICS
This is a para-professional position with some
responsibility for the planning and the operation of a work unit of the library.
Incumbents in this classification perform a variety of regular assignments
following standard procedures without instructions and are responsible for
scheduling and completing their work with minimal supervision. This class is
distinguished from the Supervising Library Assistant in that the latter has
ongoing responsibilities as a first line supervisor.
SUPERVISION RECEIVED
General supervision is provided by a department or section
supervisor.
SUPERVISION EXERCISED
May provide direction to Library Aides and Clerks in their
assignments and prioritizing their work.
EXAMPLES OF IMPORTANT AND ESSENTIAL FUNCTIONS:
General Library Duties
Assists patrons in person or by telephone by providing
information on library policies and services; provides information and answers
ready-reference questions; resolves complaints using tact and good judgment;
operates a computerized circulation system to check-in and check-out library
materials; monitors delinquent library materials and fines, and reserves
library items for pick up; search and catalog library materials
utilizing the library automated system; performs tasks using
automated system modules and various manual and electronic ordering programs
designed by vendors; plans and implements presentations for children, such as
crafts and storytelling; maintains bibliographic records of library holdings;
tracks encumbrances and expenditures; monitors computer operation and
performance; and controls and distributes printed reports and notices.
Communication and Interaction with the Public and Co-Workers
Courteously interacts with the public in person and on the
telephone; promotes good customer relations with library patrons, other
agencies, vendors, and City departments; assists library patrons with inquiries
and daily library business in a congenial, patient, and professional manner;
encourages and demonstrates an enthusiastic, resourceful, and positive customer
service attitude; communicates effectively, verbally and in writing; works in
any age level program of the library; develops, plans, and implements programs
for a work unit; provides direction to clerks assigned to work unit; answers
questions and resolves basic operational problems; and works with volunteers.
Computer Applications
Uses a computer to perform such functions as: circulation of
library materials; operation of specialized library software; database, word
processing, spreadsheet, Internet, and Windows operating system; enter data and
verify the accuracy of the input; create and maintain databases; and generate
reports.
JOB RELATED AND ESSENTIAL QUALIFICATIONS:
Demonstrated Knowledge of:
Library terminology, computer literacy, familiarity with
library automated systems, Internet, Windows operating system, Microsoft Office
software, and peripheral equipment and processes; effective communication
techniques; basic principles and practices of supervision; modern office
methods and procedures; and principles and practices of exceptional customer
service.
Demonstrated Skills to:
Communicate effectively verbally and in writing to give
direction and general information about library policies, procedures, and
resources; make public presentations; relate to patrons of all age levels;
collect money and make accurate change; work well under pressure and
interruptions, and be flexible and adapt to changing conditions; use initiative
and independent judgment within specified guidelines while performing routine
duties; gather and compile information and statistics; initiate, recommend, and
implement new procedures to improve operations; utilize computers to perform
word processing, desktop publishing, spreadsheet functions, database
management, and other related library functions; prioritize and schedule work
assignments; prioritize and plan the work of an assigned unit; and exemplify an
enthusiastic, resourceful, and effective service attitude with the public and
those contacted in the course of work.
Ability to:
Effectively apply the City policies, procedures,
terminology, and required knowledge and skills in the daily performance of
assigned duties; read, comprehend, and interpret a variety of written materials
including library policies and practices.
Experience, Education, and Training Guidelines
Any combination of experience, education, and training that
would provide the best qualified candidates. A typical way to obtain the
knowledge, skills, and abilities would be:
Experience: Two years experience in a library or public
service setting. Experience providing lead direction or supervision is
desirable.
Education: An Associate degree in library technology or a
related field, or equivalent combination of education and experience.
Training: Any recent training such as academic courses and
certification programs which are relevant to this job classification.
License: May require the possession of a valid California
Driver's license and a satisfactory driving record as determined by the City.
Other Requirements: Willingness and ability to work any day
of the week including weekends, weeknights, and occasionally work scheduled and
emergency overtime.
Special Requirements: Essential duties require the mental
and/or physical ability to read fine print and computer monitors; converse in
person and on the telephone; use a computer keyboard; stoop, bend, reach, and
stretch; and strength to safely lift and maneuver items such as books, bins,
office equipment, and carts weighing up to 60 pounds.
ADDITIONAL INFORMATION:
The City of Livermore is an equal opportunity employer and
supports workforce diversity.
APPLICATIONS MAY BE FILED ONLINE AT:
http://www.cityoflivermore.net
OUR OFFICE IS LOCATED AT:
1052 S. Livermore Avenue
Livermore, CA 94550
925-960-4100
hr@cityoflivermore.net
Job #15-242-01
Library Assistant Supplemental Questionnaire
*1. Briefly highlight your library work experience in the
following areas: a) Providing reference and technical assistance to patrons,
including help with eBooks and online databases. b) Providing Readers' Advisory
Assistance; include areas of expertise and resources used. c) Performing
circulation desk functions, such as operating a computerized circulation system
to check-in and check-out library materials, issuing library cards, and resolving
patron account issues.
*2. The conditions of employment for the position of Library
Assistant include the following: work any day of the week; work weekends; work
weeknights; and safely lift and maneuver books, bins, office equipment, and
carts weighing up to 60 pounds. Are you willing and able to meet the above conditions?
Yes Yes No No
*3. The current vacancy is a full-time (40 hours per week)
position with benefits. Please indicate your desired work preference. (Check
all that apply)
Checkbox Full time with benefits
Checkbox Part time with benefits
Checkbox Temporary employment without benefits
*4. I hereby certify that my answers to the above questions
are complete and true to the best of my knowledge. I agree and understand that
any misstatement of the material facts contained in the application or supplemental
questionnaire will cause me to forfeit all rights to employment with the City
of Livermore.
Yes Yes No No
* Required Question
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