Wednesday, February 18, 2015
Livermore Public Library - Library Assistant
SALARY: $4,395.15 - $5,342.33 Monthly
OPENING DATE: 02/09/15
CLOSING DATE: 02/20/15 05:00 PM
Under general supervision, plans, develops, operates, or leads a work unit of the library, such as circulation, cataloging, materials acquisition, youth services, and automated system; operates and maintains the computerized library systems; communicates with library patrons; performs clerical and support functions; and performs other duties as assigned.
This is a para-professional position with some responsibility for the planning and the operation of a work unit of the library. Incumbents in this classification perform a variety of regular assignments following standard procedures without instructions and are responsible for scheduling and completing their work with minimal supervision. This class is distinguished from the Supervising Library Assistant in that the latter has ongoing responsibilities as a first line supervisor.
General supervision is provided by a department or section supervisor.
May provide direction to Library Aides and Clerks in their assignments and prioritizing their work.
EXAMPLES OF IMPORTANT AND ESSENTIAL FUNCTIONS:
General Library Duties
Assists patrons in person or by telephone by providing information on library policies and services; provides information and answers ready-reference questions; resolves complaints using tact and good judgment; operates a computerized circulation system to check-in and check-out library materials; monitors delinquent library materials and fines, and reserves library items for pick up; search and catalog library materials
utilizing the library automated system; performs tasks using automated system modules and various manual and electronic ordering programs designed by vendors; plans and implements presentations for children, such as crafts and storytelling; maintains bibliographic records of library holdings; tracks encumbrances and expenditures; monitors computer operation and performance; and controls and distributes printed reports and notices.
Communication and Interaction with the Public and Co-Workers
Courteously interacts with the public in person and on the telephone; promotes good customer relations with library patrons, other agencies, vendors, and City departments; assists library patrons with inquiries and daily library business in a congenial, patient, and professional manner; encourages and demonstrates an enthusiastic, resourceful, and positive customer service attitude; communicates effectively, verbally and in writing; works in any age level program of the library; develops, plans, and implements programs for a work unit; provides direction to clerks assigned to work unit; answers questions and resolves basic operational problems; and works with volunteers.
Uses a computer to perform such functions as: circulation of library materials; operation of specialized library software; database, word processing, spreadsheet, Internet, and Windows operating system; enter data and verify the accuracy of the input; create and maintain databases; and generate reports.
JOB RELATED AND ESSENTIAL QUALIFICATIONS:
Demonstrated Knowledge of:
Library terminology, computer literacy, familiarity with library automated systems, Internet, Windows operating system, Microsoft Office software, and peripheral equipment and processes; effective communication techniques; basic principles and practices of supervision; modern office methods and procedures; and principles and practices of exceptional customer service.
Demonstrated Skills to:
Communicate effectively verbally and in writing to give direction and general information about library policies, procedures, and resources; make public presentations; relate to patrons of all age levels; collect money and make accurate change; work well under pressure and interruptions, and be flexible and adapt to changing conditions; use initiative and independent judgment within specified guidelines while performing routine duties; gather and compile information and statistics; initiate, recommend, and implement new procedures to improve operations; utilize computers to perform word processing, desktop publishing, spreadsheet functions, database management, and other related library functions; prioritize and schedule work assignments; prioritize and plan the work of an assigned unit; and exemplify an enthusiastic, resourceful, and effective service attitude with the public and those contacted in the course of work.
Effectively apply the City policies, procedures, terminology, and required knowledge and skills in the daily performance of assigned duties; read, comprehend, and interpret a variety of written materials including library policies and practices.
Experience, Education, and Training Guidelines
Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be:
Experience: Two years experience in a library or public service setting. Experience providing lead direction or supervision is desirable.
Education: An Associate degree in library technology or a related field, or equivalent combination of education and experience.
Training: Any recent training such as academic courses and certification programs which are relevant to this job classification.
License: May require the possession of a valid California Driver's license and a satisfactory driving record as determined by the City.
Other Requirements: Willingness and ability to work any day of the week including weekends, weeknights, and occasionally work scheduled and emergency overtime.
Special Requirements: Essential duties require the mental and/or physical ability to read fine print and computer monitors; converse in person and on the telephone; use a computer keyboard; stoop, bend, reach, and stretch; and strength to safely lift and maneuver items such as books, bins, office equipment, and carts weighing up to 60 pounds.
The City of Livermore is an equal opportunity employer and supports workforce diversity.
APPLICATIONS MAY BE FILED ONLINE AT:
OUR OFFICE IS LOCATED AT:
1052 S. Livermore Avenue
Livermore, CA 94550
Library Assistant Supplemental Questionnaire
*1. Briefly highlight your library work experience in the following areas: a) Providing reference and technical assistance to patrons, including help with eBooks and online databases. b) Providing Readers' Advisory Assistance; include areas of expertise and resources used. c) Performing circulation desk functions, such as operating a computerized circulation system to check-in and check-out library materials, issuing library cards, and resolving patron account issues.
*2. The conditions of employment for the position of Library Assistant include the following: work any day of the week; work weekends; work weeknights; and safely lift and maneuver books, bins, office equipment, and carts weighing up to 60 pounds. Are you willing and able to meet the above conditions?
Yes Yes No No
*3. The current vacancy is a full-time (40 hours per week) position with benefits. Please indicate your desired work preference. (Check all that apply)
Checkbox Full time with benefits
Checkbox Part time with benefits
Checkbox Temporary employment without benefits
*4. I hereby certify that my answers to the above questions are complete and true to the best of my knowledge. I agree and understand that any misstatement of the material facts contained in the application or supplemental questionnaire will cause me to forfeit all rights to employment with the City of Livermore.
Yes Yes No No
* Required Question