Sacramento Public Library - Business Services Librarian

https://www.calopps.org/ViewAgencyJob.cfm?ID=20162&kw=

Salary: $24.82 - $33.26 Hourly

$24.82 - $33.26 per hour (DOQ)

Open Date: February 18, 2015

Filing Deadline: 5pm on Thursday, March 5, 2015

Sacramento Public Library Authority is seeking the right person to build the library’s capacity to serve its local business community. If you are tech savvy, possess excellent customer service skills, a passionate commitment to public service and the willingness to learn and embrace change, we want you to apply.

The Business Services Librarian will establish partnerships, conduct outreach, develop and provide programming, and be an essential component in the library’s mission to deliver ideas, resources and inspiration to our community.

The ideal candidate has excellent communication skills, can effectively navigate the policies, practices and culture of a complex organization and works well in a flexible team environment.

Minimum Qualifications:

1.Master’s degree in Library Science from an ALA accredited college or university;

2.Two years’ experience as a professional librarian, preferably in area of specialization or assignment preferred.

The position will be located at the Central Library and report to the Central Library Manager

Work Schedule:  Tuesday through Saturday with one weekday evening.  Schedules are subject to change and staff are notified according to the MOU.

The successful candidate will:

1.Establish successful partnerships between the library system and the Sacramento area business community;

2.Assist the Virtual Branch Coordinator in developing and maintaining innovative on-line resources for the business community;

3.Provide ideas and input on branding and marketing of on-line business services;

4.Conduct business community outreach by developing and maintaining relationships with community business leaders, chambers of commerce and small business development centers;

5.Develop and deliver small business programming;

6.Provide consultation services for patrons, business community, other reference staff and management staff with significant business planning needs.

How to Apply:

Note: Only the first 50 qualified applicants will be accepted

Candidates must complete: 1. Application; 2. Cover Letter; 3. Resume; 4. Response to Prequalification question; 5. Supplemental questions.

Position Description

Job Summary: Performs a variety of professional library work, including reference and readers’ advisory services, youth services, cataloging, selection and collection management, programming, staff and customer training, special projects; and performs other related duties as assigned.

Essential Functions:

(Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

1.Works in public service area answering information and readers’ advisory questions;

2.Identifies and locates library materials and assists customers in locating materials;

3.Assists and instructs customers in use of library resources, facilities, and policies;

4.Assists customers in performing computer searches and using electronic databases;

5.May perform copy and original cataloging and classification of library materials;

6.Coordinates selection and acquisitions processes for library materials, including maintaining standing orders and serials databases and files and monitoring holds buy ratios;

7.Designs and presents programs and presentations and accompanying materials;

8.Assists in training staff newly assigned to work area;

9.Keeps records and statistics; prepares reports;

10.Keeps abreast of practices and trends in public librarianship by attending workshops and educational programs and reading periodicals and specialized literature; and recommends more efficient practices;

11.Attends meetings, trainings and seminars; participates in various committees and team activities;

12.Fills in for any subordinate position, as needed;

13.Maintains positive relationships with other staff and members of the public;

14.Requires regular and punctual employee presence;

15.Acts as a representative of Sacramento Public Library to the public;

16.May:

•Select new and replacement materials and perform collection management functions in assigned area;

•Perform outreach activities, including school visits, story time presentations, and contacting community organizations and agencies;

•Carry out or supervise special projects;

•Prepare schedules;

•Supervise shelvers and volunteers;

•Perform circulation functions;

•Be in charge of a department or branch during short term absence of supervisor;

•Perform simple repair and maintenance on computers and other equipment; and

17.Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities: 

The employee is expected to perform or possess the following:

Knowledge of:

1.Sacramento Public Library’s policies and procedures and practices and procedures of assigned department or branch;

2.Current reference and search tools, including electronic resources, the Internet and bibliographic utilities, and the ability to use them;

3.Integrated library system procedures and explain to staff and library customers;

4.Customer service techniques in a wide variety of situations and towards a diverse customer population;

5.Basic understanding of the principles of cataloging and understanding of the Dewey system;

6.Principles and practices of intellectual freedom and the Library Bill of Rights.

Ability to:

1.Successfully communicate with other staff members, library customers, representatives of community organizations, schools, and agencies, and library vendors and suppliers;

2.Establish and maintain effective working relationships with other staff and work as a team;

3.Understand the customer’s needs and deliver services by focusing on the customer;

4.Take initiative to ensure a positive and successful customer experience by contributing to finding solutions, regardless of assigned responsibility;

5.Respond to customers and address customer complaints/problems in a timely, accurate, courteous, respectful and friendly manner;

6.Possess attention to detail and follow through on tasks effectively and efficiently;

7.Establish priorities and organize workload effectively and efficiently while paying attention to detail and complete assignments under pressure;

8.Maintain a pleasant and productive working atmosphere; maintain composure and work effectively even when under pressure;

9.Keep all relevant parties informed of all major issues and to recommend changes as appropriate;

10.Act on behalf of the branch or department supervisor as necessary.

Skill in:

1.Operating relevant computer systems, including hardware and software; current audio-visual equipment; and office machines.

Education and Experience:

1.Master’s degree in Library Science from an ALA accredited university;

2.No experience necessary;

Physical and Environmental Conditions:

Work occurs in a normal office environment with acceptable lighting, temperature, and air conditions.  Normally seated, standing or walking at will.  Frequently required to sit, stand and walk, talk or hear and to use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.  Physical activity requires occasional stooping and bending and daily lifting of library materials, supplies, etc. up to 50 pounds; some positions may require pushing book carts weighing up to 150 pounds.  Specific vision abilities required for this job include close vision and the ability to adjust focus.  Requires repetitive motion in the operation of a computer.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, meeting and training rooms, e.g., use of safe work place practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations.   Position may require some travel throughout the library service area.  May require working evening and weekend shifts.  Interaction with library staff, library customers, other libraries, agencies and organizations, or vendors will be necessary to provide and receive information, present programs, or resolve situations or problems.  There may be some exposure to angry or hostile individuals.

A valid Class C California Drivers License may be required for some positions at the time of appointment.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Ideal Candidate:

The ideal candidate has excellent communication skills, can effectively navigate the policies, practices and culture of a complex organization and works well in a flexible team environment:

1.Establish successful partnerships between the library system and the Sacramento area business community;

2.Assist the Virtual Branch Coordinator in developing and maintaining innovative on-line resources for the business community;

3.Provide ideas and input on branding and marketing of on-line business services;

4.Conduct business community outreach by developing and maintaining relationships with community business leaders, chambers of commerce and small business development centers;

5.Develop and deliver small business programming;

6.Provide consultation services for patrons, business community, other reference staff and management staff with significant business planning needs.