- Three (3) years of increasingly responsible professional
library experience, including one year of branch operations coordination and/or
- License: Positions in this classification require incumbents
to possess and maintain a valid California driver’s license, Class C or higher,
to carry out job related duties. Individuals who do not meet this requirement
due to a physical or mental disability may request a reasonable accommodation.
- Knowledge of: the principles, practices and philosophy of
public library work including library organization, procedures, and library
automation; principles and practices of management and organizational theory,
including planning, organizational design, business finance, business
development, project management, and organizational effectiveness; principles
and practices of supervision, discipline, leadership, mentoring, and training;
applicable federal, state, and local laws, codes, and regulations; broad
knowledge of books, authors, bibliographies, reference material (adult and
juvenile), and sources; office procedures, methods, and equipment including
computers and applicable software applications such as word processing,
spreadsheets, databases, and other specialized applications (online circulation
systems and online catalogs); and English usage, spelling, grammar, and
- Ability to: select, supervise, train, and evaluate staff; plan, coordinate, assign, and review the work of subordinate staff; investigate and resolve disciplinary issues; work independently, prioritize work, coordinate activities and meet critical deadlines; develop, monitor and interpret budgets and other financial documents; plan, manage, and complete complex work assignments; develop and maintain cooperative, effective working relationships with others; communicate clearly and concisely, both verbally and in writing; apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met; influence and persuade others to accept a particular viewpoint or follow a particular course of action; interpret and summarize a variety of data and information; exercise discretion and maintain confidentiality of information; set priorities and develop, implement and evaluate policies and procedures; analyze complex problems and take appropriate action; assist people of all ages in making effective use of library services; plan the effective use of library facilities.
- Directly or through supervisory staff selects, trains, motivates, and evaluates assigned personnel; models expected behaviors and provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
- Plans, directs, coordinates, and reviews the work for regional county library services and activities; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
- Participates in the development of the budget including overseeing funding diversity and grants management; participates in forecasting funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
- Establishes and maintains partnerships, collaborations, and positive relationships with local officials, government entities, citizens’ groups, public service organizations, community groups, schools and higher education, and the public.
- Acts as a public relations representative for the region which includes speaking to and involvement with interested groups such as Friends of the Library.
- Serves on the Library Policy Committee and actively participates in establishing and/or recommending improvements in countywide goals, policies, procedures, and systems; serves as a resource to branch staff on library policy, procedures and practices.
- Coordinates regional communication and collaborates with peers to coordinate equitable service throughout the Library system.
- Provides oversight of community-wide outreach, programming and service development; engages community to improve program service; coordinates and promotes activities to meet changing needs and to improve program services.
- Provides oversight of branch materials collection, which includes collection maintenance, evaluation and weeding; directs reference services and assists the public in making effective use of the branches.
- Analyzes and evaluates services and facilities in assigned region; prepares analytical and statistical reports on operations and activities; makes and implements recommendations; takes appropriate action.
- Models outstanding customer service and ensures that branch staff consistently maintain high standards of customer service; and mediates and resolves the most difficult and complex customer concerns and problems referred by branch staff.
- Serves as a positive and motivational team leader as well as a positive and effective member of a peer group.
- Demonstrates professional commitment by participating in professional events such as workshops and educational programs, reading periodicals and specialized literature, and engaging with local committees and/or national organizations that further the library's mission and goals.
- Performs related duties as assigned.