Rancho Cordova - St. Helena Unified School District - Library/Computer Technician

Date Posted: 9/11/2015

Contact: Melissa Hansen (707)967-2785

Number of Openings: (At time of posting) 1

Length of Work Year: 190 days

Employment Type: Part Time

Application Deadline: 9/30/2015 4:00 PM Pacific

Salary: CSEA Salary Schedule; Range 114 - Step TBD ($19.64-$23.90/hr depending on experience)

To apply, visit https://www.edjoin.org/Home/JobPosting/727111?utm_source=SimplyHired&utm_medium=organic&utm_campaign=SimplyHired

Summary:
Troubleshoots and services networked computer workstations, video and multimedia, and related equipment and software used in administrative and instructional lab environments. Assists with installation and maintenance of software. Works with computer users to enhance skills and productivity through technical support, one-on-one instruction, and help functions.

Essential Duties and Responsibilities:

• Demonstrates and provides technical assistance to administrators, teachers, staff, and students on using computers and software programs, including remote access, and on the proper use of peripheral electronic equipment to enhance presentations and viewing. 
• Assists with daily, weekly, monthly, quarterly and annual computer maintenance and backup tasks.
• Assists with correction computer and printer problems.
• Downloads patches and upgrades to software when needed.
• Participates in troubleshooting to resolve network hardware and operations problems, including but not limited to connectivity, internet access, electronic mail and file servers.
• Implements protocols and procedural controls for operation of the network systems and the library media center.
• Works with the technology staff to install, configures, and maintain specialized software that supports courses offered by the schools. Tests software to ensure compatibility with the current operating environment and to equipment capability. Configures software to communicate with peripherals such as printers, modems, scanners, and screens.
• Assist the Library Media Specialist with circulation and general library media support.
• Provides basic troubleshooting of user problems with common desktop software, accessing databases, network and networked equipment, and e-mail.
• Schedules and sets up multimedia equipment for use in classrooms, meetings, and events. Advises staff and students on check-out procedures and use of equipment. Assures that audio-visual and sound system equipment functions properly.
• May provide guidance to student workers who provide basic technical support and are engaged in technology curriculum or assist in the library.
• Keeps up-to-date on trends associated with networked computer workstations and computer and provides input to technology planning, hardware and software purchases.
• Performs other duties as assigned that support the overall objective of the position.

Education and Experience:
The position requires training and/or experience in the setup of networked computer workstations, user access, and providing technical support. A Microsoft Certified Professional or A+ certificate is preferred and may substitute for some experience.