Thursday, September 17, 2015

South Orange County Community College District - Library Technician - Full Time

Library Technician (One or more positions)

Job Open Date: 09/09/2015

Job Close Date: 09/30/2015

Position ID:       P0001276

Job Open ID:     5292

Location            20-Saddleback College

Department       Library Services (SC-059-087)

Summary Description:  
  • Under direction from assigned library supervisory or management staff, performs a variety of complex technical and paraprofessional duties in support of various sections/functions of the library; assumes responsibility for the day-to-day operations of assigned functional area such as circulation or technical processing/acquisitions; catalogs library materials; and provides information and assistance to library patrons.
Representative Duties:
  • The duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Please see Job Duties for details.
Duties and Responsibilities        
  • Recommend goals and objectives for assigned function/service area of the library; assist in the development and implementation of library policies and procedures for assigned functions; make recommendations for improved services in assigned areas of responsibility.      
  • Under the direction of management/supervisory staff, select, train, supervise, and monitor the performance of full and part-time staff, student aides, student help, and volunteers; assign and review work; provide guidance and respond to questions; participate in disciplining processes for students and volunteers.
  • Oversee, provide lead supervision, and participate in the activities and operations of the library circulation desk; adjust staff work schedules to cover absences and provide adequate staff support; ensure patrons are served quickly and courteously and that daily functions of circulation are performed in accordance with established library policies and procedures; direct related activities including those related to the payment of fines; oversee the operations and maintenance of the library circulation computer system.
  • Oversee, provide lead supervision, and participate in the activities and operations of the library technical process/acquisitions function; order, receive, and process to shelf-ready print and non-print library materials; prepare reports regarding materials added and deleted from the collection.
  • Oversee assigned operations during assigned hours including to oversee computer commons area, copy service, reserve, periodical, study areas, and stack areas; maintain library atmosphere; resolve student problems.
  • Catalog library print and non-print materials; search and edit bibliographic information for items on established databases; download bibliographic information; edit records for local policy and correct cataloging; perform descriptive/copy cataloging and original cataloging; may perform subject cataloging; maintain individual item records in library database; perform necessary authority work for names, series, and subjects used as access points to ensure uniformity of entries in catalog; maintain library materials and catalogs; resolve conflicts and errors on bibliographic record; perform cataloging related projects.
  • Administer integrated library computer system (ILS) for the campus; create log-in accounts for new staff; manage configuration settings; assist other staff and faculty with use of the ILS; contact vendor as required to resolve problems.
  • Review new publications and collection materials; recommend the selection of materials for acquisition and/or disposition as appropriate.
  • Organize, maintain, and index a variety of reference materials including special collections, periodicals, indexes, atlas, and other materials.
  • Oversee and participate in the compilation of daily, monthly and yearly library activity reports and statistics including those relating to material circulation and usage; manage and report data for annual reports to state and federal agencies.
  • Provide public assistance/information; respond to in-person and telephone requests for library materials, services, and information; assist library patrons in routine information requests and answer directional questions; research routine reference questions; refer library patrons to other agencies if appropriate.
  • Participate in the interlibrary loan process; provide direct service to students; request books not owned by the District; ship requested books to other libraries.
  • Oversee and participate in processes to send customers’ names to outside collection agencies for past due accounts; monitor, update, and analyze customer accounts for accuracy before sending names to collection agency; clear payments and disputes with collection agency.    
  • Assist patrons with library equipment; provide instruction on the use of library computers; troubleshoot problems with copiers and provides cash refunds for problems with copiers, printers, and AV equipment.
  • Oversee and participate in general library maintenance functions; oversee and participate in evaluating and maintaining the orderliness of shelved materials including to read shelves, clean shelves, and shift books; pull and route materials in need of mending, binding, repairing, or discarding; mend materials; assist with annual inventory of library materials.
  • Assist with various projects and special assignments as assigned.
  • Perform library opening duties; turn on computers for student and staff use; test ILS and troubleshoot/resolve problems; collect, stamp, and date daily newspapers and contact newspaper vendors if daily newspapers were not delivered as necessary; retrieve books from outside book drop; run reports; unlock main entrance doors.
  • Perform library closing duties as assigned; play closing tape; secure money; turn off equipment; ensure all items are returned; clear building of patrons; turn off lights.  
  • Serve as liaison between the library and campus maintenance department for HVAC, plumbing, and lighting problems as well as other environmental complaints; report problems to ensure building is free of health and safety hazards; request maintenance of broken items and furniture.        
  • May maintain library website; update website information as necessary; create links to new databases and remove obsolete links.    
  • May assist and provide back-up support to other library staff and in other areas of the library.
  • Attend and participate in professional group meetings, conferences, and workshops; maintain awareness of new trends and developments in library science; incorporate new developments as appropriate.      
  • Perform related duties as required.

Knowledge of: 
  • Library services, materials, practices, and operating procedures.
  • Operating characteristics of various desks and functions in a community college library including circulation desk.
  • Work organization principles and practices.
  • Principles and practices of providing training, work direction, and guidance to lower-level staff and student workers.
  • Technical and paraprofessional support duties applicable to a library.
  • Library terminology.
  • Computerized cataloging, bibliographical and circulation system databases and procedures for entry of information and materials.
  • Practices and techniques used in library material classification, cataloging, and record maintenance.
  • Standard cataloging rules and practices.
  • Principles and techniques used in bibliographic searches; online bibliographic utilities.
  • Basic reference principles and practices.
  • Principles and standards of basic library material selection.
  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
  • Principles, practices, and procedures of record keeping.
  • Basic principles of report preparation.
  • Principles and practices used to establish and maintain files and information retrieval systems.
  • Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette.
  • Basic mathematical and statistical principles.
  • English usage, grammar, spelling, punctuation, and vocabulary.
Ability to:          
  • Understand the organization and operation of the library and assigned program area, services, and functions as necessary to assume assigned responsibilities.
  • Understand, interpret, and apply general administrative, office, and operating policies and procedures of the library.
  • Assist in developing and implementing library goals, objectives, policies, and procedures.
  • Oversee and participate in the management of assigned library functions.
  • Assume responsibility for the activities and operations of assigned desk/area.
  • Perform technical and paraprofessional library tasks in support of assigned library program area or function.
  • Assist library patrons in response to basic and routine reference and related library questions.
  • Train, supervise, and evaluate the work performance of assigned staff and student workers.
  • Establish, review, and revise work priorities.
  • Plan, schedule, direct, coordinate, and review the work and performance of assigned staff in a manner conducive to proficient performance and high morale.
  • Ensure efficient and courteous services to library patrons in assigned areas of responsibility.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
  • Order, receive, and catalog library materials.
  • Apply library practices and procedures in the cataloging and processing of library materials.
  • Operate computerized cataloging, bibliographical, and circulation system utilities and databases.
  • Isolate and troubleshoot library computer systems.
  • Conduct complex bibliographic searches and correct errors and conflicts as needed.
  • Provide assistance and respond appropriately to requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone.
  • Deal with irate patrons in a calm manner.
  • Type or enter data at a speed necessary for successful job performance.
  • Compile and organize data and information.
  • Maintain filing systems.
  • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
  • Adapt to changing technologies and learn functionality of new equipment and systems.
  • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
  • Understand and follow oral and written instruction.
  • Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines:   
  • Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.

  • Equivalent to two years of college level course work in library science or a related field.

  • Four years of increasingly responsible technical and clerical library.

Conditions of Employment:        
  • The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

 Work Environment:       
  • Work is performed in a library; subject to noise from office equipment operation; frequent interruptions and contact in person with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort. Positions may be required to work some weekend and evening hours; may be required to adjust work schedule to meet library needs.

Physical Demands:         
  • Primary functions require sufficient physical ability and mobility to work in a library; to stand or sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate library and office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.

Additional Position Information:      
  • Complete and submit an application online at login page. All sections of the application must be completed (do not state “see resume” or leave any fields blank) and must list:

    - relevant experience,

    - three (3) professional references,

    - and details of each job assignment.
  • To be considered, a full complete (do not state “see resume”) Application, Resume, and a Cover Letter are required. Official Transcripts may be required upon offer of employment. Applications must be complete.
  • Deadlines for Applications: Application must be posted to the position and materials must be received by closing date specified. Applications submitted via facsimile or electronic mail will not be accepted.

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