Los Angeles - City of Glendora - Library - Senior Library Technician

Senior Library Technician

City of Glendora, Los Angeles Area

Close Date: Mar 23, 2016

Salary: $3,178.00 - $3,863.00 Monthly

The Position

• The City of Glendora seeks a professional and detail oriented multi-tasker to join the Library team. The Senior Library Technician will be a responsible team player with excellent customer service techniques, be an organized planner, and be technologically savvy.
  
• The ideal candidate will be a self-motivated leader requiring minimal supervision to make sound decisions, and have knowledge of library, bookstore, and retail operations. If you have a contagiously positive attitude and are motivated to do more, this is your opportunity!
  
• Under general direction, performs a wide variety of clerical and technical library work in support of various library services and functions; assists in planning; provides lead supervision in assigned area; and performs related duties as required.

Some of the typical duties of the Senior Library Technician include but are not limited to the following:

• Plans, organizes, and coordinates a function of the Library such as the Acquisitions, Copy Cataloging, Adult and Youth Services Programs, Interlibrary Loans, Circulation and Customer Support Services, automated computer library system, and/or Public Computer Services; trains and participates in evaluating assigned staff; maintains files and equipment; troubleshoots hardware and software problems.
• May evaluate materials for assigned area of responsibility and make selections; tracks expenditures and assists in development of the budget and collection development policy for assigned area of responsibility.
• Supervises cataloging; catalogs materials and supervises technical processing of materials; works with OCLC cataloging services to import to, export from and maintain bibliographic database.
• Assists patrons in the use of catalog and library equipment; checks books in and out; handles customer complaints; places holds; registers new patrons.
• Assumes responsibilities for public service desk preparation; staffs public desks; schedules staff for public desk assignments; oversees public desk operations.
• Trains subordinates to apply customer service skills that meet Department standards; monitors daily work activities of assigned staff.
• Assumes responsibility for resolving library overdues: contacts customers, performs informative searches, negotiates problem solutions, and compiles and maintains required patron records.
• Counts and reconciles daily cash, checks, and credit card receivables; completes and submits deposit slips and treasurer’s receipts to Finance; generates account receivable reports.
• Schedules staff to provide adequate staff support for various library activities; supervises the work of hourly employees and volunteers; leads the work of assigned staff in the completion of work assignments.Schedules meeting room reservations; directs set-ups, take downs and related staffing needs; coordinates technology needs and vendor services for events as needed; troubleshoots audio/visual equipment and systems.
• Assists management and supervisory staff in identifying and evaluating facility needs.
• Assists with daily building maintenance; responds to building emergencies such as plumbing problems, leaks, graffiti, and equipment repairs.
• Provides support related to the library’s Integrated Library System (ILS); runs reports, daily overdue and fines/fees notices; assists in updates/upgrades to software; troubleshoots library computers, software and systems, works with related vendor personnel.
• Provides public computer and peripheral support; troubleshoots public computer software and hardware issues; maintains copy and print equipment and supplies; assists in updates/upgrades to software; works with related vendor personnel.
• Assists in emergency preparedness coordination of staff and facility.
• Operates a variety of office equipment such as typewriters, photocopiers, computers, and remote computer terminals.
• Maintains a variety of records and prepares special reports; oversees library surveys and compiles survey results; coordinates and schedules public displays and exhibits.
• When assigned to Adult or Youth Services, assists with programming, story times, summer reading clubs, youth volunteers, outreach, collection development, Public Relations (bulletin boards, pathfinders, bibliographies, etc.); staffs public service desks and may assist with basic information and reference questions.
• For a complete job description, applicants may go to the City’s website at www.ci.glendora.ca.us or contact the Human Resources & Risk Management Department.

QUALIFICATION GUIDELINES:

Education and/or Experience

• Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
  
• A typical way to obtain the knowledge and abilities would be graduation from high school or equivalent and a minimum of two years experience as a Library Technician with the City of Glendora or comparable experience, with “exceeds standards” ratings on annual performance
  evaluations received in the two years immediately preceding appointment.
  
• Two years of lead or supervisory experience, plus an AA degree in Library Technology or a Library Media Technical Assistant Certificate or a Library Technician Certificate or equivalent is required.
  
• A Bachelor’s degree will be considered equivalent to the above.

Knowledge and Skill Levels

• Considerable knowledge of library operations; material processing procedures; acquisitions; public contact techniques; office methods and procedures; and Dewey decimal system. Demonstrated customer service and problem solving skills; math and analytical skills; skill in operating and troubleshooting of a variety of computer, peripherals and software programs.

Special Requirements

• Possession of or ability to obtain a Class C California driver's license and a satisfactory driving record during the course of employment. Ability to work various shifts including evenings and weekends.

APPLICATION PROCEDURE:

• This is an Open/Promotional Recruitment. Only those candidates who appear best qualified, based on the requirements listed on the front of this flyer and review of all submitted applications, resumes and supplemental materials for background, experience and training, will be invited to any combination of written, performance or oral appraisals to further evaluate their job related experience, knowledge, skills and abilities. 
• It is the candidate's responsibility to accurately provide all pertinent information on the application.
• The City of Glendora will NOT accept any additions, corrections or revisions to candidate's applications after the eligibility determination has been made. Candidates will be notified of all times and dates of examinations. Probationary work test period is one year.