Library Technical Assistant I
State Library Services/
California History Section
Permanent/Full Time
Final File Date: January 15, 2016
PC #2215
December 23, 2015
JOB OPPORTUNITY
If it’s a challenging position you’re looking for, we have
the ideal job for you.
CLASSIFICATION: LIBRARY TECHNICAL ASSISTANT I
TENURE/TIME BASE: PERMANENT/FULL TIME
BUREAU/SECTION:STATE LIBRARY SERVICES/
CALIFORNIA HISTORY SECTION
SALARY:$2897-$3627
SUMMARY:
Under the supervision of the Library Technical Assistant II
(Supervisor), the incumbent
provides public services to library patrons, works with other
California State Library (CSL) staff to maintain CSL’s collections, processes
interlibrary loan requests, and performs a variety of other paraprofessional
library duties.
DUTIES:
•Public Services.
Provides services to state employees, members of the public,
and to other libraries. These services involve in-person, telephone, e-mail,
and other online transactions.
Services include, but are not limited to, orienting patrons
to the information products of the California State Library; triaging incoming
reference/information questions, answering simple to moderately - difficult
questions and referring complex research questions to librarians.
Verifying the eligibility of patrons for various library
services and database access; creating and revising electronic patron
registration records; charging, discharging, reserving, and renewing library
materials, following library policies; assisting patrons with image research;
receiving and processing photographic and photocopy orders; preparing
documentation for billing patrons and libraries for lost materials; assisting
patrons with library equipment such as computers, printers, and scanners; and
communicating library policies and procedures. Monitors incoming requests for
library materials and fills these requests in a timely manner.
•Interlibrary Loans.
Assists with the processing of interlibrary loan (ILL)
requests. Maintains paper and electronic files connected with ILL requests.
Answers questions about CSL’s ILL policies and procedures. Keeps statistics on
ILL transactions. Charges materials to ILL borrowers. Prepares ILL materials
for mailing. Picks up and discharges all returned ILL materials. Registers
libraries. Pursues overdue ILL materials.
Library Technical Assistant I
State Library Services/
California History Section
Permanent/Full Time
Final File Date: January 15, 2016
PC #2215
•Collection and Catalog Maintenance. Preserves rare
materials. Creates item records and modifies holdings records. Assists with
photo collection research and reproduction operations.
Conducts searches for missing materials. Assists in filing
complex and rare special collections materials including maps, rare books and
original art works. Helps with collection shifts and shelf reading projects.
Prepares materials for boxing, labeling, binding, shelving or repair.
Annotates shelf list files with updates and/or additions.
Verifies cataloging for special collections materials. Updates online and
computer databases to reflect changes in item records. Utilizes software
programs to track data connected with the maintenance of special collections
materials. Keeps statistics on completed work.
•Timekeeping.
May serve as the California History Section timekeeper and as
liaison to CSL’s Human Resources Services Office.
KNOWLEDGE AND ABILITIES:
• Knowledge of the theories, trends and practices of library
paraprofessional work.
•Basic knowledge of library classification systems,
bibliographic records, holdings records, and item records.
•Knowledge or experience registering library patrons and
maintaining patron database records.
•Knowledge of basic reference service to library patrons in
person, online, by mail and on the phone.
•Knowledge of library collection shelving and maintenance
practices.
•Knowledge of computer operating systems and standard office
software programs.
•Ability to explain to patrons how to use library electronic
equipment such as computers, printers, and scanners.
•Ability to understand workflows and library procedures to
accomplish work duties efficiently, with attention to detail.
•Ability to maintain good relations with the public and
library staff.
•Ability to evaluate situations accurately and take effective
action.
•Ability to interpret guidelines and library policies and
consistently apply them.
Is familiar with, and demonstrates a strong commitment to,
the library’s mission, vision, and values.
DESIRABLE INTERPERSONAL SKILLS:
•Ability to speak courteously and tactfully and write
effectively.
•Ability to maintain positive relationships with patrons,
library staff, volunteers, and student workers.
•Ability to work effectively with colleagues who have diverse
backgrounds, personalities, and approaches to work.
•Ability to work effectively with patrons who have diverse
backgrounds and personalities.
•Ability to treat all patrons and staff with courtesy and
consideration.
•Ability to listen carefully to patron requests, asking open
– ended questions when necessary.
PHYSICAL ABILITIES:
•Ability to operate a personal computer for extended periods
of time.
•Ability to retrieve information from microfiche/microfilm
machines and to digitize information using scanners.
•Ability to move large, heavy, and awkward library books and
other library materials.
Library Technical Assistant I
State Library Services/
California History Section
Permanent/Full Time
Final File Date:
January 15, 2016
PC #2215
•Ability to access materials at floor level as well as over
five (5) feet off the ground.
•Ability to move book trucks holding up to 100 pounds of
weight and to move and position objects weighing up to 35 pounds.
•Ability to access materials located on compact shelving
units.
WORK ENVIRONMENT:
•Uses a personal computer for extended periods of time in an
office environment.
•Is a member of a team providing public service and technical
processing during normal library business hours of 8:00 AM-5:00 PM, Monday
through Friday.
•Manages various customer needs while answering questions and
while providing research assistance
in person, on the telephone, and through the library’s
reference tracking software
and other electronic means.
APPLICATION PROCESS:
If you're new to employment with the State of California, you
must pass an open examination before applying for job openings. More
information on the process can be found at: https://jobs.ca.gov/
.Interested individuals who currently work for the state of
California, either as an Library Technical Assistant I or in some other
classification that is eligible to transfer into the
Library Technical Assistant I classification; former
California state employees who can reinstate into this classification; and/or
persons who are reachable on a current employment list for the Library
Technical Assistant classification are eligible to apply.
All applicants, regardless of the type of eligibility, must
meet the Minimum Qualifications of the classification.
To view the Minimum Qualifications, please review the
classification specification at
http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx,
and enter the Classification Code (1307, 1308) or class title you wish to
review. Possession of minimum qualifications will be verified prior to interview
and/or appointment.
If it is determined a list eligible applicant does not meet
the minimum qualifications, the application will be forwarded to the State
Personnel Board for review and the applicant's name may be removed from the
eligibility list.
SROA and Surplus candidates are encouraged to apply.
Appointment is subject to SROA and State
Surplus policies. Surplus candidates must submit a copy of
their surplus status letter.
All methods of appointment will be considered, and a 120-day
candidate pool will be established for subsequent vacancies.
All interested applicants must submit:
1. A standard State Examination/Employment
Application form (STD 678, Rev. 10/2013) with original
signature.
The STD 678 can be accessed through the CalHR website at www.CalHR.ca.gov.
Applications must clearly indicate the basis of eligibility
(list, transfer, SROA, Surplus,
Re-employment, Reinstatement, Training and Development
Assignment, etc.)
Failure to do so may result in not being considered for an
interview.
If you are eligible because you are on a list, you may simply
write “list eligibility;”
you do not need to indicate which type of list.
2. All required supporting documents for the classification
as identified in the classification specification (i.e. transcript/diploma,
license and/or required certificate).
Library Technical Assistant I
State Library Services/
California History Section
Permanent/Full Time
Final File Date:
January 15, 2016
PC #2215
Application packages may be submitted to the: California
State Library Human Resources Services Office
Attention: Jill Peters
P.O. Box 942837
Sacramento, CA 94237-0001
Applications may also be delivered in person to the HRSO Drop
Box, Library Building, 900 N Street, Sacramento, California, 95814, on the
first floor.
Applications will be screened and evaluated based on
eligibility and desirable qualifications and only the most qualified applicants
will be considered for an interview.
Final Filing Date: January 15, 2016
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