Tuesday, March 24, 2015

Anaheim Public Library - Senior Services Manager - Full Time

Senior Library Services Manager - User Support Services (Technology & Automation)

Closing Date/Time:     Continuous

Salary:                         $84,509.00 - $116,200.00 Annually

Job Type:                    Full Time

Location:                     City of Anaheim, California


Essential Functions:
  • Manages, plans, and oversees the operations of multiple programs and services in assigned functional area of User Support Services, including circulation, collection support/technical services, technology, and web services.
  • Manages and participates in the development and implementation of goals, objectives, policies, and priorities for the assigned functional area; recommends within divisional policy, appropriate service and staffing levels; recommends and administers policies and procedures.
  • Develops and standardizes procedures and methods to improve the efficiency and effectiveness of library services, programs, projects, and activities; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the City Librarian.
  • Manages and participates in the development and administration of and oversees assigned budgets; participates in the forecast of additional funds needed for staffing, equipment, materials, and supplies.
  • Participates in selection of, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees on performance issues; implements progressive discipline procedures.
  • Contributes to the overall quality of the division’s service by developing, reviewing, and implementing policies and procedures to meet legal requirements and divisional needs.
  • Develops and maintains effective working relationships with colleagues, library support groups, volunteers, and vendors.
  • Coordinates and performs administrative work in grants administration and reporting, including researching and evaluating grant funding opportunities relative to assigned programs and services, preparing grant proposals, and reporting on funded projects, programs, and services.
  • Prepares and administers contracts for services in assigned areas; prepares requests for proposal and bid specifications; evaluates vendor’s performance and compliance with contact terms; recommends extending or terminating contract.
  • Identifies and anticipates changing community needs, library best practices, and technological advancements; develops and implements plans, services, and programs to address these changes.
  • Assists the City Librarian with special projects including conducting a variety of organizational studies, investigations, and operational studies; recommends modifications to programs, policies, and procedures, as appropriate.
  • Attends and participates in professional group meetings; stays abreast of new trends, innovations, and technological advancements in library services; researches emerging products and enhancements, analyzes requirements, and recommends short- and long-range plans to meet City, division, and customer needs.
  • Monitors changes in regulations that may affect operations; implements policy and procedural changes after approval.
  • Serves as a liaison for the Library Services Division with other divisions, departments, and outside agencies; negotiates and resolves significant and controversial issues.
  • Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
  • Participates as a member of the management team and contributes to the development of Library-wide plans, goals, objectives, policies, and procedures.
  • Serves as acting City Librarian as assigned.
  • Performs related duties as assigned.




Qualifications:
  • Possess a Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university and six (6) years of increasingly responsible professional experience in a public library system including two (2) years of administrative and/or supervisory responsibility.  Experience must include management of systemwide automation and technology.
  • Demonstrate knowledge of administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management; principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures; organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area; principles and practices of library policies, programs, program planning and implementation, systems development, and library operational trends and practices; principles and practices of budget development and administration, contract administration, and grants management; principles, practices, procedures, techniques, and materials of professional library work, collection development, and other professional library services; principles; recent technological, professional, and societal developments, current literature, and sources of information related to library services; practices of researching planning and design issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; modern office practices and technology, including personal computer hardware and software applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  • Have the ability to recommend and implement goals, objectives, and practices for providing effective and efficient services; administer complex, technical, and professional library services programs in an independent and cooperative manner; plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures; evaluate and develop improvements in operations, procedures, policies, or methods; contribute to the strategic and administrative leadership of the Library Services Division; prepare and administer assigned budgets; demonstrate specialized experience or expertise in a relevant area such as technical services, collection development, information technology, and related library programs and services; research, analyze, and evaluate new service delivery methods, procedures, and techniques; prepare clear and concise reports, correspondence, policies, procedures, and other written materials; analyze, interpret, summarize, and present administrative and technical information and data in an effective manner; interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations; conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports; effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals; react tactfully and diplomatically during interactions with staff, the public, community groups, etc. while appropriately adhering to and enforcing sound library policies, procedures, and practices; maintain a strong service orientation and a demonstrated dedication to quality customer service; operate modern office equipment including computer equipment and specialized library services software applications programs; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; use English effectively to communicate in person, over the telephone, and in writing; make sound, independent decisions within established policy and procedural guidelines; use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; establish, maintain, and foster positive and effective working relationships with those contacted in thecourse of work.
  • A valid driver's license.


No comments:

Post a Comment

Note: Only a member of this blog may post a comment.